Customer Reviews
Reviews (404)
4.9
4.9 out of 5.0 based on 404 reviews
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Gary Stefaniak
verified Jul 01, 2023
Very honest company. They show up on time and only fix what needs to be fixed. I highly recommend them!
Business Response: Jul 02, 2023
Hi Gary, we really appreciate your generous review and recommendation! Our team is dedicated to providing honest and and timely service, and meeting your home’s HVAC needs. We look forward to repeating this great experience for you in the future.
Ward Jablonski
verified Jun 30, 2023
Barry, Brock, Misael, Jose, Mario, Jordan, Lilliana, and Tom all did a great job with communications, installation, and trouble shooting our new HVAC system. They performed a heat calculation and repaired some duct work at a competitive price. Additionally, they provided a better warranty than some other companies who provided quotes. Highly Recommended! -Ward & Christy
Business Response: Jul 01, 2023
Hi Ward and Christy, our team can’t thank you enough for your exceptional comment and rating. It was our pleasure to provide the excellent communication and expert HVAC installation experience you deserve for your home. Thanks for choosing and recommending ATS Mechanical Heating & AC! We look forward to serving you again in the future.
Michael A
verified Jun 27, 2023
Did a great job of routine maintenance on our three Trane units. I mentioned the start up on one has always sounded strange, he found the relay on a soft start kit was mounted improperly and that was the fix. I mentioned in the winter one unit would spontaneously go into a furnace start up sequence then stop, he found that a switch on the thermostat was set to electric instead of gas. Can't tell you how many maintenance checks we've had over the years and nobody spotted either one. Great job, glad I found ATS! (I'd mention his name except everyone will probably start asking for him!)
Business Response: Jun 28, 2023
Hi Michael, we really appreciate your generous review of our maintenance on your Trane systems. We are thrilled that we could be of assistance with your soft start kit and thermostat switch, and resolve all of your HVAC concerns. Providing an excellent customer experience is one of our goals. We look forward to repeating it for you in the future!
James Cochran
verified Jun 27, 2023
In January of 2019 Barry Grange,r the owner, was the first to show up in response to my inquiry on a new unit. He was just starting this new business and was very diligent in his engineered approach to re-designing my new 5 ton heat pump system. I am 82 years old and have purchased many new central A/C/H units. The unit has been excellent and Barry's service men have been more that professional. My unit is a Coleman but I would have faith in Barry's recommendation.A great company to do business with in an industry with many pitfalls for the average homeowner.A true small business success story!
Business Response: Jun 28, 2023
Thank you so much for the incredibly thoughtful review, James. We are very proud of the service we provide and love that the professionalism of Barry and our team has earned your loyal support over the years. We sincerely appreciate your business, and look forward to continuing to deliver the exceptional HVAC care you deserve for your home.
Rafael Abreu
verified Jun 27, 2023
(Translated by Google) Excellent service, professional staff (Original) Excelente servicio, personal profesional
Business Response: Jun 28, 2023
Hi Rafael, our team can’t thank you enough for your generous feedback. It always makes us happy to hear that our valued customers are receiving the professional service they deserve.