Customer Reviews
Reviews (583)
4.9
4.9 out of 5.0 based on 583 reviews
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Rachael Bailey
verified Dec 17, 2025
Eric came out to assess and was helpful on so many levels. We've had 5 other HVAC techs come out and all gave us confusing expensive solutions. It wasn't adding up. He definitely went above and beyond and was very easy to understand since he gave straight forward factual diagnosis of several issues. He took pictures and gave us extensive notes and was extremely thorough, patient and knowledgeable. I will definitely be using ATS service again and recommending to anyone needing HVAC repairs or replacement. Thank you so much!
Business Response: Dec 18, 2025
Thank you for your kind words! We're so glad Eric was able to provide clear and thorough assistance. Your trust means everything to us, and we’re here whenever you need HVAC help!
Ray Eaton
verified Dec 17, 2025
Always on time and no surprises they explain what you’re service needs.And when is your next appointment Ray Eaton
Business Response: Dec 17, 2025
Thanks so much for your kind words, Ray! We're glad to hear you appreciated our punctuality and clear communication about your service needs. We're always here to help with your next appointment!
Annette Murray
verified Dec 17, 2025
Very pleased with the service. Pedro Gonzalez is courteous and professional. Thanks very much.
Business Response: Dec 17, 2025
Thanks so much for your kind words, Annette! We're delighted to hear you had a positive experience with Pedro. Your satisfaction means a lot to us, and we're always here to help!
James Huggard
verified Nov 19, 2025
We called ATS at 2pm because our home air conditioner failed to turn on. ATS had a technician dispatched immediately and A/C was repaired and running perfectly by 5pm!!! Fantastic service!!!
Business Response: Nov 19, 2025
Wow, James what a quick turnaround! We're glad we could get your A/C back up and running in no time. Thank you for your kind words about our service. We're always here to help!
Shawn Sistrunk
verified Nov 19, 2025
Very professional and detailed. Eric does a great job and thoroughly answers any questions you may have. The price for the semi-annual checkup is very reasonable. Highly recommend.
Business Response: Nov 19, 2025
Thank you for the wonderful feedback, Shawn! We're glad to hear that Eric provided thorough answers and made your experience professional. Your recommendation means a lot to us! We're always here to help.