Customer Reviews


Reviews (404)

4.9

4.9 out of 5.0 based on 404 reviews

391
5
1
3
4

Maps.Google Kristen Chapman

verified Dec 31, 2022

thank you Jordan his response in less than an hour and totally fixed on a holiday is top tier!! THANK YOU

Business Response: Dec 31, 2022

Kristen, thank you for your business. I'll pass along to Jordan.

Maps.Google Jan Stein

verified Dec 23, 2022

Jordon arrived sooner than I expected! Explained the problem throughly. Showed us how to adjust heating thermostat and checked heater. Jordon is very knowledgeable and professional. He's a keeper!

Business Response: Dec 23, 2022

Jan, thank you for calling ATS MECHANICAL to service your heater. I'll pass along to Jordan.

Maps.Google Amadeo Noveron

verified Dec 08, 2022

Overall experience was great from start to finish. Would highly recommend! Was not the typical sales pitch in and out kind of deal. We were informed about the product we were going to purchase and given all the information we needed to make the right choice for our home. Nothing was forced on us, everything was based on facts and shown with proof. Our rep from the beginning was great! Thank you Brock.

Business Response: Dec 10, 2022

Amadeo, thank you for your business.

Maps.Google Rencloudkicker

verified Dec 02, 2022

Above and beyond. AC went out during Thanksgiving, had to have someone else come take a look and verified it was toast and too old for replacement parts. Did my research and had a couple of quotes from some local companies in Cypress. I'd rather support local/family businesses when possible. Scheduled a free estimate/evaluation for an A/C Install with Brock. Right away, he was the most professional of the companies I had lined up, even one national chain. Being in the military for 14 years, attention to detail is a big thing for me and Brock didn't disappoint. He was very thorough with his assessment and took his time inspecting my current ductwork and calculating the airflow my home needed. If you get a quote from anyone who does not take the time to do this, be warry of them. ATS has the right staff for the job and give you all the information you need. Every technical question I had was answered. Options were also given and multiple quotes with those options added/removed so I could make the right choice for my family and budget. Installation was the same day, about 5 hours to replace the whole system, outside unit, attic box and furnace, and fixed a few of my problem ductwork. All the workers were professional and laid protective blankets along the floor from entrance to attic. Not only did ATS send the most professional workers, they also came in with the best price. I highly recommend them. It is a big investment so do your homework. If you schedule their free estimate 1st, they will most likely set the bar higher than any other appointments you make after. Or you can call them last and be blown away at how far beyond they go to help you make the right decision for your family. -Thank you Brock, and thank you ATS.

Business Response: Dec 02, 2022

Thank you for taking the time to express your feelings on the experience received from ATS MECHANICAL team in replacing your heat and a.c. system.

Maps.Google Darrell

verified Nov 30, 2022

What an incredible company! Barry and his team were amazing throughout the whole process of my wife and I building our new home. The attention to detail and support we got from them could not have been any better. If you are in need of any AC/Heating services, you can’t go wrong with ATS. Will certainly use again!!! Thank you very much Barry.

Business Response: Dec 01, 2022

Darrell, thank you for allowing ATS Mechanical to install your Mitsubishi ductless system for your new homes garage.