Customer Reviews
Reviews (459)
4.9
4.9 out of 5.0 based on 459 reviews
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Theresa S.
verified Aug 16, 2023
ATS fixed two compressors during COVID. The compressors were under warranty, and they found them in a timely manner. It is now 2 years later, and the technician discovered a freon leak from a defective joint they made with the original work. The technician owned up to a bad joint on their part; however, it was out-of-warranty. He only charged me labor, but replaced all of the freon (expensive), and saved me $ to get the AC working again!
I recommend John at ATS for honesty, integrity, and quality work.
Harold Sanders
verified Aug 11, 2023
Service was ok until quoted the cost of $1450 for 1lb of Freon. Reticules!
Business Response: Aug 12, 2023
Hi Harold, thank you for your feedback. We have no record of providing service for anyone with your name, nor is that our fee for freon. Please feel free to reach out to us so that we can assist you with your HVAC needs. We hope to hear from you soon.
JB Metals Shop Fabricator
verified Aug 11, 2023
Excellent Service!!! From the moment of scheduling an appointment with Liliana to the next day service. Definitely recommend going with ATS for any of your AC/Heating services.
Business Response: Aug 12, 2023
We’re absolutely delighted to hear that you enjoyed excellent service from start to finish! Your generous feedback and recommendation mean the world to Liliana and our team. From everyone here at ATS Mechanical Heating & AC, thank you for your support! We hope we’ll have the pleasure of serving you again in the future.
John Minelli
verified Aug 10, 2023
Service A/C units only one service was told other unit needed a blower motor! Had another A/C company come same day and it was a disconnect wire to unit? Hard to believe who is honest or just scaming you!!
Business Response: Aug 13, 2023
John, we are very concerned with your review. We take allegations like this seriously, and always strive to provide the best quality service to our customers. We apologize for any misunderstandings, and for not meeting your expectations. We will be refunding your service fee and removing you from our call list. Thank you.
Ernest Webb
verified Aug 09, 2023
They did a great job putting in both our furnace and Ac in both my houses for a great price.
Business Response: Aug 11, 2023
We can’t thank you enough for your fantastic feedback, Ernest! Knowing that our professional HVAC installation service provided you with a positive experience means the world to our team. We truly value your support of ATS Mechanical Heating & AC, and are excited to serve you again.