Customer Reviews
Reviews (420)
4.9
4.9 out of 5.0 based on 420 reviews
-
Facebook
-
Google
-
Yelp
Tooty Stalcup
verified Oct 29, 2024
Always a thorough job!
Business Response: Oct 30, 2024
Hello, we're delighted to know you appreciate our comprehensive service! At ATS Mechanical Heating & AC, we take pride in our meticulous approach. We hope to continue making your home comfortable for you. Thanks for choosing us!
Glenn Martin
verified Oct 23, 2024
My wife and I are very pleased with our new AC system. This is the second time we have used ATS and they were are first choice for a new AC System but we did our due diligence and got 4 Quotes. ATS provided the best system for our needs at the best price, best warranty, financing, and high quality, one day installation.
Business Response: Oct 23, 2024
Hi Glenn, we appreciate your trust in choosing ATS Mechanical Heating & AC again. We're delighted to hear that our competitive pricing, comprehensive warranty, and efficient installation meet your expectations. We aim to provide top-tier service every time. Thank you!
Brittany Hall
verified Oct 08, 2024
Tom gave top notch service. He went above and beyond to her my ac running same day. He was a life saver- thank you!!
Business Response: Oct 09, 2024
Brittany, it's heartening to know that Tom's excellent service made a difference in your day. We're always ready to go the extra mile to get things running smoothly. Your kind words are greatly appreciated!
David Gooch
verified Oct 08, 2024
A little disappointed that the cost of a service was over a hundred dollars more than a similar service on a seperate unit done in May. (My bad, should never have assumed the cost would be the same or less this time). Lesson learned. I'll be getting competitive pricing next time.
Business Response: Oct 09, 2024
Hi David, we appreciate your honest feedback. It's unfortunate to hear about the unexpected increase in service cost. We're committed to transparency and will strive to improve communication about pricing in the future.
Charlene Baker
verified Oct 08, 2024
We found our new HVAC people! Wow, they took their time assessing the issues with our new unit (which was extensive). They actually sat us down to coach us on the best next steps with our builders that did the poor install and are responsible to fix it under warranty. They also took time to record the walkthrough of all issues that needed to be addressed. Without a doubt we will be using these folks when it comes time. I have also subscribed to their maintenance program. Thank you team!
Business Response: Oct 09, 2024
Charlene, your delightful review made our day! We're elated to hear that our comprehensive evaluation and guidance were beneficial to you. Welcoming you to our maintenance program is a pleasure. We eagerly anticipate assisting you in the future. Many thanks!