Customer Reviews


Reviews (583)

4.9

4.9 out of 5.0 based on 583 reviews

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Maps.Google Glenn Martin

verified Oct 23, 2024

My wife and I are very pleased with our new AC system. This is the second time we have used ATS and they were are first choice for a new AC System but we did our due diligence and got 4 Quotes. ATS provided the best system for our needs at the best price, best warranty, financing, and high quality, one day installation.

Business Response: Oct 23, 2024

Hi Glenn, we appreciate your trust in choosing ATS Mechanical Heating & AC again. We're delighted to hear that our competitive pricing, comprehensive warranty, and efficient installation meet your expectations. We aim to provide top-tier service every time. Thank you!

Maps.Google David Gooch

verified Oct 08, 2024

A little disappointed that the cost of a service was over a hundred dollars more than a similar service on a seperate unit done in May. (My bad, should never have assumed the cost would be the same or less this time). Lesson learned. I'll be getting competitive pricing next time.

Business Response: Oct 09, 2024

Hi David, we appreciate your honest feedback. It's unfortunate to hear about the unexpected increase in service cost. We're committed to transparency and will strive to improve communication about pricing in the future.

Maps.Google Charlene Baker

verified Oct 08, 2024

We found our new HVAC people! Wow, they took their time assessing the issues with our new unit (which was extensive). They actually sat us down to coach us on the best next steps with our builders that did the poor install and are responsible to fix it under warranty. They also took time to record the walkthrough of all issues that needed to be addressed. Without a doubt we will be using these folks when it comes time. I have also subscribed to their maintenance program. Thank you team!

Business Response: Oct 09, 2024

Charlene, your delightful review made our day! We're elated to hear that our comprehensive evaluation and guidance were beneficial to you. Welcoming you to our maintenance program is a pleasure. We eagerly anticipate assisting you in the future. Many thanks!

Maps.Google Steven Vorhies

verified Sep 27, 2024

I had ATS come out to replace a compressor fan motor that was overheating. Jordan had to work much harder than anticipated to get the fan off the old motor shaft, as corrosion was preventing easy removal. He could have cut it off and installed a new fan at considerable extra cost, but he persevered and took it back to the shop where with the help of another technician he freed it of of the shaft. I so appreciate this extra money-saving effort.

Business Response: Sep 28, 2024

Hi Steven, we're glad to hear that Jordan went above and beyond to save you some money! We always aim to provide top-notch service while keeping costs down. Your kind words mean a lot to us. Thanks for choosing ATS Mechanical Heating & AC!

Maps.Google Fred D

verified Sep 27, 2024

I recently had ATS Mechanical install an American Standard Platinum Series 4-ton variable speed AC and high efficiency furnace in my home, and I couldn't be more impressed! From start to finish, the installation was first-class. The team was efficient, professional, and truly top-quality. They included an inline media filter, plasma air ionizer, and metal plenums, which speaks volumes about their attention to detail. The system itself is fantastic. It operates almost continuously at very low compressor and air handler fan speeds thus low power, which has significantly improved our home’s comfort. The humidity levels are consistently at 50% or below, and we've noticed a 25% reduction in overall home electrical power usage from last year. I highly recommend ATS Mechanical Heating & AC to anyone looking for a reliable and efficient HVAC solution. Their expertise and customer service are unmatched!

Business Response: Sep 27, 2024

Thanks Fred, for your glowing review! It's wonderful to hear about the comfort and efficiency improvements you've noticed since the installation of your new HVAC system. We strive to provide top-notch service and expert solutions. We appreciate your high recommendation!