Customer Reviews


Reviews (583)

4.9

4.9 out of 5.0 based on 583 reviews

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Maps.Google Dan DanK

verified Jul 07, 2024

Second service on our A/C , just a checkup to make sure all is running smooth. Tom , the Tech did a great job of checking thing and explaining all that was done . Also I wanted surge protectors added to each areas in and out side. Done in sort time . All is running great all so balanced the air flow. Tom , ATS did a great job .

Business Response: Jul 08, 2024

We're delighted to hear your positive feedback, Dan! It sounds like Tom's detailed explanations and efficient work left a great impression on you. We are glad the addition of surge protectors and balancing of airflow has your A/C running smoothly. Thank you for trusting your home comfort to ATS Mechanical Heating & AC!

Yelp Josh S.

verified Jul 03, 2024

Our existing AC system was very old and no longer worked efficiently - it couldn't keep up with Houston heat (house was built in the 1960s, and the system was ~20 years old). We got quotes from three reputable AC companies, but ATS Mechanical's approach differed from the others. In addition to taking an unhurried assessment of our current system and the layout of the house and attic, Barry (owner) sat down with us for nearly 45 minutes to ask questions about our needs, goals, and budget. His recommended solution was an entire replacement of the attic unit, the outside compressor, all-new ductwork, an additional return in our master bedroom, a new vent fan/heater in the guest bathroom, and an up-to-date smart thermostat. Also at Barry's recommendation we got new insulation blown into the attic. Not only did all this work come at a favorable price relative to the competition, but Barry's thoughtfulness about the design inspired our confidence. The results? Even better than expected: our house is cooler, the humidity is lower, and our bills are less expensive than before the replacement. We are loving the variable-speed compressor that we got. The outside/inside differential in temperature is dramatic. All the work was done as promised: efficiently but with an eye towards detail. I've never been so satisfied with a home maintenance project. If you need expert analysis of your existing system and are considering a major replacement, I highly recommend you talk to Barry at ATS Mechanical.

Maps.Google David Gooch

verified Jun 29, 2024

ATS tech was professional and met all my expectations. I had some extra work done that was obviously needed. There was no attempt to "sell" me something I didn't need.

Business Response: Jun 29, 2024

Hey David, we're always here to ensure a fantastic experience, not to upsell. Honesty and professionalism are key for us at ATS Mechanical Heating & AC. We're delighted that our tech could effectively address your needs. Thanks for acknowledging our efforts. We look forward to assisting you in the future!

Maps.Google SDC

verified Jun 25, 2024

Outstanding, professional organization. Owner personally evaluated heating/cooling loads for a replacement mini-split. A more applicable sized system recommended versus existing system, job cost estimate was very competitive versus other quotes. Install crew showed up right on time, very professional, job done right, great cleanup. Will no doubt use them again (and again)

Business Response: Jun 26, 2024

We're overjoyed to hear that you found our services outstanding and professional. It's fabulous to know that our owner's personalized evaluation and our crew's punctuality and cleanup met your expectations. Your satisfaction is our priority, and we're delighted to be your go-to for all your heating and cooling needs. Thanks for the stellar review!

Maps.Google David M

verified Jun 17, 2024

Beware using this company for any A/C work. I am in the market for a mini split system and possibly upgrading my entire system. I spoke with Barry G. I believe and he agreed to be at my house at 8am on Saturday, fist if all, the technician was over an hour late, was never informed he was running late, the tech had no clue what I needed. The tech said he couldn't find my house. The GPS supposedly took him to a different location. I've never had a problem anyone else finding my house. I wouldn't use this company for any service.

Business Response: Jun 17, 2024

David, why couldn't you give us your real number up front. You filled out your personal information on a Mitsubishi form so we could contact you. You stated the best way to contact you was by email. (I have a copy) Directory assistance is the number you entered over your real number. Liliana and David tried through the directory assistance 555-1212 you entered going through all the prompts. My office called and called before driving out to your home. I asked Liliana to show me the phone number you entered. As soon as I saw it I new it was directory assistance. We do not drive out to a location unless it is confirmed someone is home in case things change on your end. On the same note, I as an owner can and will designate an expert from my company to represent me if something changes.