Customer Reviews


Reviews (405)

4.9

4.9 out of 5.0 based on 405 reviews

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Maps.Google Austin Schultea

verified Jul 26, 2021

Fantastic experience. The team was quick, professional, and highly responsive. They took plenty of time to explain things and answer my questions. Installation was smooth - faster than expected. And the final product is amazing!

Business Response: Jul 26, 2021

Mr. Schultea, thank you for your business.

Maps.Google Ervis Kovacevic

verified Jul 21, 2021

Very responsive and accommodating, Lilliana the customer service representative gave me an appointment window time between 1100-1300 hours on the day of the call and within one hour from contacting them. Shaun service and repair manager was at the house around 1120, performed a quick assessment, identified the problem and within approximately one hour the AC was up and running. Shaun also identified an issue with the equipment installation that was performed by a different HVAC company a year prior and advised on what would be necessary for this to be rectified. Overall, very professional, knowledgeable and their customer rating is most definitely earned and deserved. Pricing is dependent on each customer’ financial situation and all of us who live in Texas know that no price is too much for cool air in the summer time.

Business Response: Jul 22, 2021

Ervis, we thank you very much.

Maps.Google Sean Hosmer

verified Jul 19, 2021

Very knowledgeable, affordable and professional. Would recommend.

Business Response: Jul 19, 2021

Sean, thank you very much.

Maps.Google Christopherhughes1

verified Jul 19, 2021

Our tec was on time and courteous . He was knowledgeable and right away knew the problem. In just a short time he has us up and running. I Highly recommend Shaun and the ATS guys. We are forever customers now.even our dogs liked him

Business Response: Jul 19, 2021

Mr. Hughes, thank you very much. I will pass on to Shaun.

Maps.Google Storm Shaffer

verified Jul 19, 2021

Reviewer Did Not Provide A Comment

Business Response: Jul 19, 2021

Storm, thank you for your business.