Customer Reviews


Reviews (420)

4.9

4.9 out of 5.0 based on 420 reviews

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Maps.Google David Ray

verified Jul 23, 2024

We called in the morning to have some minor work done and Tom was on site that afternoon. He was very thorough and conscientious in the diagnosis and repair of the issue. And, no surprises in the invoice. Very impressed with the service.

Business Response: Jul 23, 2024

Thank you for the great feedback, David! It's heartening to hear how promptly Tom attended to your needs and provided meticulous service. We're delighted you found no surprises in the invoice. Your satisfaction is what we strive for at ATS Mechanical Heating & AC. Looking forward to serving you again!

Maps.Google Susan Thornburg

verified Jul 12, 2024

Awesome customer service (Lilliana is the best) and technical support. Jordan and Tom are the current techs that provided service but all members of the team are polite and take pride in their work. Highly recommend ATS.

Business Response: Jul 13, 2024

Hi Susan, we're glad to hear that you appreciated our team's dedication to top-quality service! It's great to know that Lilliana, Jordan, and Tom made a positive impression. We pride ourselves on our professional and courteous team members. Thanks for recommending ATS Mechanical Heating & AC!

Maps.Google Wesley Schweke

verified Jul 11, 2024

It is hard (if not impossible) to find standup and honest trades for home repair or improvement. ATS Mechanical lead me through complete AC replacement with upgrades in 2021 and warranty service on multiple issues since; including a complete replacement of my outside unit more recently. They stand behind their work and they hold their providers to stand behind their products. I have recommended them to numerous friends and will continue to do so. Nothing but good things to say!

Business Response: Jul 12, 2024

Hello Wesley, we're sincerely grateful for your kind words. It's fantastic to hear you've found our team reliable and our services to be top-notch. We're delighted we could assist with your AC replacement and subsequent services. Your recommendations mean a lot to us! Thank you, and we look forward to serving you in the future.

Maps.Google Dan DanK

verified Jul 07, 2024

Second service on our A/C , just a checkup to make sure all is running smooth. Tom , the Tech did a great job of checking thing and explaining all that was done . Also I wanted surge protectors added to each areas in and out side. Done in sort time . All is running great all so balanced the air flow. Tom , ATS did a great job .

Business Response: Jul 08, 2024

We're delighted to hear your positive feedback, Dan! It sounds like Tom's detailed explanations and efficient work left a great impression on you. We are glad the addition of surge protectors and balancing of airflow has your A/C running smoothly. Thank you for trusting your home comfort to ATS Mechanical Heating & AC!

Yelp Josh S.

verified Jul 03, 2024

Our existing AC system was very old and no longer worked efficiently - it couldn't keep up with Houston heat (house was built in the 1960s, and the system was ~20 years old). We got quotes from three reputable AC companies, but ATS Mechanical's approach differed from the others. In addition to taking an unhurried assessment of our current system and the layout of the house and attic, Barry (owner) sat down with us for nearly 45 minutes to ask questions about our needs, goals, and budget. His recommended solution was an entire replacement of the attic unit, the outside compressor, all-new ductwork, an additional return in our master bedroom, a new vent fan/heater in the guest bathroom, and an up-to-date smart thermostat. Also at Barry's recommendation we got new insulation blown into the attic. Not only did all this work come at a favorable price relative to the competition, but Barry's thoughtfulness about the design inspired our confidence. The results? Even better than expected: our house is cooler, the humidity is lower, and our bills are less expensive than before the replacement. We are loving the variable-speed compressor that we got. The outside/inside differential in temperature is dramatic. All the work was done as promised: efficiently but with an eye towards detail. I've never been so satisfied with a home maintenance project. If you need expert analysis of your existing system and are considering a major replacement, I highly recommend you talk to Barry at ATS Mechanical.