Customer Reviews


Reviews (424)

4.9

4.9 out of 5.0 based on 424 reviews

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Maps.Google J Lahoud

verified Jul 25, 2020

We reached ATS for an evaluation on a system for a house we were selling and under contract, this was conditional for the sale, Mr.Barry offered a free inspection. He went on time to the appointment, reviewed all equipment and indicated the repairs needed, we have another company that quoted for the same equipment significantly higher and did not indicated additional repairs in ducts needed that were damaged as well. We ended hiring ATS for better price. We are really impressed with the quality of work, the equipment setup and all neded labor was done properly, on time and with high quality. He personally went when the work began and explained to his foreman the whole installation and came back before the time of delivery to inspect all work. He took the time to explain me everything they did in detail. Additionally, the crew protected all floors and walls with tarps and proper covering that ended up with a clean and well executed job. We definitive recommend ATS for your Cooling and Heating needs.

Business Response: Jul 25, 2020

Mr. Lahoud, thank you. I will pass this along to the team.

Maps.Google Rene Cavazos

verified Jul 23, 2020

Reviewer Did Not Provide A Comment

Business Response: Jul 23, 2020

Thank you Rene.

Maps.Google Thomas Rowan

verified Jul 23, 2020

I would recommend ATS Mechanical to any of my friends and family. The technician sent was knowledgeable and truly cared about getting our cooling system working again.

Business Response: Jul 23, 2020

Thank you Mr. Rowan. I will pass it on to the team.

Maps.Google Angel Ham

verified Jul 22, 2020

I had to call Barry the owner of ATS HVAC Repair on the 4th of July wknd. If y'all don't remember it was hellish hot and the humidity was 100%. My upstairs AC stopped cooling and my thermostat panel kept turning off. I took a picture of my thermostat and he remotely interrogated my unit and told me immediately what the problem was! My condensate drain was clogged and the float switch was tripping. He told me how to fix the issue and offered to come later that day. I was able to get my unit unclogged and functional but I was tired of unclogging my daughter's sink. With the heat and high humidity the HVAC unit was running on OD! I had Barry redesign a new condensate drain system so this problem would not recur. Both my units are working great now and I am so happy with the repairs. His employees finished the job and did an outstanding job. They also cleaned up after themselves something my wife definitely appreciated. Overall you can't go wrong with Barry and ATS!

Business Response: Sep 10, 2019

Thank you, Mr. Ham. We appreciate your business.

Maps.Google Lizeth Santillan

verified Jul 22, 2020

We had issues with a prior company that was sent by our home warranty and did not want another home warranty based company to inspect our system (they are just not as knowledgeable) We contacted a few companies and they gave us the run around, ATS was the only one that kept their appointment when they said they would come out, Sean (technician's name) was extremely knowledgeable and not to mention took every measure and precaution while in our home. He checked out our system and found that the previous company had contaminated it by putting in the wrong refrigerant. Drew up a plan of action and was in communication with us the entire time. Extremely professional, detail oriented, knows his business and the entire process was painless. They definitely care about their customers which now in days is a rarity. Had a follow up call from Barry (Owner..super nice guy btw). So that in itself shows the value of customer service that they provide and lacks in this age with others =)

Business Response: Jul 23, 2020

Lizeth, thank you for taking the time to express your feelings on the recent service. I will pass along to Shaun.