4.9 out of 5.0 based on 461 reviews
verified Feb 17, 2025
ATS was called out because upstairs ac/furnace was not working. Erick, the tech, found the blower and circuit board both to be bad. It was not going to cost that much more for a new furnace and blower since the old furnace was 14 yrs old. They recommended this route and I agreed. Best part of this process was they relocated the entire unit back to its original location in the attic. (When the unit was replaced by another company in 2011, they put the furnace in a location that blocked my access to the other units in the attic as well as my water heaters.) ATS put the new unit back where it was supposed to be making my attic access much safer. Techs were polite and professional and left my carpeting and the attic area clean.
We appreciate your detailed feedback, Steven. It's wonderful to hear that Erick's thoughtful recommendation and relocation of the unit had a significant positive impact. We're delighted that our team's professionalism and cleanliness met your expectations. Your satisfaction is our main priority. Thank you for choosing ATS Mechanical Heating & AC, we look forward to serving you in the future.
verified Feb 15, 2025
Tom was excellent. Prompted and knowledgeable about my AC. Gave me tips on how to lower my bill. Will definitely use ATS again.
Your review is quite uplifting. We're delighted that Tom could assist you effectively and provide useful advice. ATS Mechanical Heating & AC always aims to ensure your comfort while saving your dollars. We eagerly await your next call!
verified Feb 13, 2025
I'd like to thank ATS Mechanical Heating & AC for their responsiveness, professionalism, and hard work when my heating unit failed to work. I'd especially like to send my appreciation to Tom for explaining the situation in easy to understand terms and getting the unit back online and working properly. I will certainly contact ATS for any future heating and cooling needs and I recommend their service if you ever need help.
We appreciate your kind words! We're pleased that you found our service efficient and professional, and we're glad Tom could make the process straightforward for you. It's wonderful to know you'd recommend us and we look forward to assisting with any future heating and cooling needs.
verified Feb 13, 2025
Great company! Always have been on time and great service!
Thanks for your positive feedback, Gilberto! We're pleased to hear that our promptness and excellent service met your expectations. Your satisfaction is our top priority at ATS Mechanical Heating & AC. We look forward to serving you again!
verified Feb 05, 2025
A very professional and communicative company.
We're absolutely delighted to hear about your positive experience, Micaela! Being professional and communicative is vital to us at ATS Mechanical Heating & AC. We look forward to assisting you in the future!