Reviewer did not provide a comment.

Terrible terrible store and experience. store was a mess there was no possible way to look around. i play the guitar and am new to the area, thinking about buying a new guitar and wanted to look. said “sorry we have nothing here” “out of luck”. very rude. after reading reviews i am glad i didn’t do business here. unfortunately you are so much better off at guitar center.

Reviewer did not provide a comment.

Reviewer did not provide a comment.

This guy is extremely rude

My experience with bob has been extremely positive.  we had a vintage, upright piano from the uk that we needed to find a home for.  bob did research on it and came up with a solution.  i couldn't thank him more for doing that.  it saved the piano from going to the dump.

Reviewer did not provide a comment.

Doesn't like black people. spent 25 minutes trying to find the store even among all the bad customer service reviews. immediately told me to move my car out of their "driveway" as if i was blocking it before i could even walk in. really can't find a decent music store around here.

Staff were very pushy and gave me the wrong pricing. acted like they were giving me a deal and come to find out later it was a total rip off and i got charged nearly double what the retail price was. felt very uncomfortable for the whole experience, i do not recommend this shop.

I was looking for a beginner acoustic guitar for my 9-year old son who has been playing electric guitar for about a year and a half. my son has never strummed an acoustic guitar before so i did not mind the employee giving tips regarding how to strum, but the employee said incredibly rude things (in front of my son) commenting on the quality and cost of my son's guitar instruction. he proceeded to give him a mini-lesson (that we didn't ask for) and then became visibly frustrated with my son during this mini-lesson (that we didn't ask for). we did not buy anything and will not return. there are plenty of options for buying guitars in this area, likely several with better customer service.