Please see what some of our customers are saying about us!
From the very begining with ben to the final process with ms debbie and the guys. what a fantstic experience.we couldn't be happier with the service and the product!! will and would definetly recommend d&w.
Dw replaced our old aluminum storm windows with 9 new slider windows in our existing sun porch. they were custom made for each window were ready in the time frame promised and fit perfectly. they changed the appearance of the whole room and back of the house. installation was completed in one day. dw replaced our house windows 15 years ago, still look good no problems. as a repeat customer i would recommend dw if you are looking for new windows.
Business Response:Hi Brian, Thank you for taking the time to share your experience with us!
We recently had our roof and gutters replaced. the materials and workmanship were a+. the salesman and workers were all friendly, informative, and hard working also, did excellent job of clean up.
Reviewer did not provide a comment.
After a few months i figured i would give a more objective review. overall we are pleased with the windows. we had a few bumps in the road, especially with the installation. we were sold the windows pretty quickly, and the salesman didn't give us any intel on installation, etc. it was kind of quickly done. we had a lot of back and forth with what we exactly wanted, and the customer service was excellent in dealing with our requests. when the windows were installed we had a newbie. he was a good and hard worker but he didn't exactly know the windows very well. they were loose and the caulk job was poorly done from an asthetic point of view, until we complained then he cleaned it up. the offered to put up a type of quarter round to conceal it and they did a good job with that free of charge upstairs. we didn't realize that when retrofitting the windows that the caulk would actually show, so that was a bit of a sticking point that we were not told about. the same service man also came in and tightened up the windows who put up the quarter round. overall, the company was concerned with our concerns and did a good job of making it right. the sales process was not well discussed, the salesman seemed to just to want to get the sale and that was it. i'm not sure on efficiency - if our bills are really any less or not. we will see how they endure over time. maybe i'll update this more later on. the actual windows go up and down well, much better than the old at a decent price - i think.
We purchased windows through d&w and have had no problems we love the finished product as well as how much it has dropped pur consumers bill every month
Absolutely love my new windows. installation was done by true professionals. highly recommend.
Used d&w windows to replace windows in my livingroom and dining room. window are excellent quality. bennett is very informative when going over the product. jody installed my windows and did a fantastic job! looking forward to replacing the rest of the windows in my home with d&w.
We purchased windows for our entire home from d&w. we could not be happier!!
the quality was right, the price was right and the service could not have been better.
our sales person was well informed, kind and patient with us. he answered all our questions and we had a lot (we had never purchased replacement windows before). everything he said or promised was done without any problems.
the installation was over the top good. the guys that did the install not only completed the job in one day, they where enjoyable to have in my home. they where very experienced, knew what they where doing and did not make a mess at all in my home. i walked around the house the day after the install of the windows to pick up any mess they may have left and to my delight there was nothing to pick up.
the house is quieter, we are saving money on our energy bill and our house looks so much nicer inside and out.
no doubt in my mind if i had it to do over again i would not change a thing!!!
thank you! d&w
mark w. cox
Very professional and easy to work with. the installation crew was excellent. overall a very positive experience.
From the very begining with ben to the final process with ms debbie and the guys. what a fantstic experience.we couldn't be happier with the service and the product!! will and would definetly recommend d&w.
Dw replaced our old aluminum storm windows with 9 new slider windows in our existing sun porch. they were custom made for each window were ready in the time frame promised and fit perfectly. they changed the appearance of the whole room and back of the house. installation was completed in one day. dw replaced our house windows 15 years ago, still look good no problems. as a repeat customer i would recommend dw if you are looking for new windows.
Business Response:Hi Brian, Thank you for taking the time to share your experience with us!
We recently had our roof and gutters replaced. the materials and workmanship were a+. the salesman and workers were all friendly, informative, and hard working also, did excellent job of clean up.
Reviewer did not provide a comment.
After a few months i figured i would give a more objective review. overall we are pleased with the windows. we had a few bumps in the road, especially with the installation. we were sold the windows pretty quickly, and the salesman didn't give us any intel on installation, etc. it was kind of quickly done. we had a lot of back and forth with what we exactly wanted, and the customer service was excellent in dealing with our requests. when the windows were installed we had a newbie. he was a good and hard worker but he didn't exactly know the windows very well. they were loose and the caulk job was poorly done from an asthetic point of view, until we complained then he cleaned it up. the offered to put up a type of quarter round to conceal it and they did a good job with that free of charge upstairs. we didn't realize that when retrofitting the windows that the caulk would actually show, so that was a bit of a sticking point that we were not told about. the same service man also came in and tightened up the windows who put up the quarter round. overall, the company was concerned with our concerns and did a good job of making it right. the sales process was not well discussed, the salesman seemed to just to want to get the sale and that was it. i'm not sure on efficiency - if our bills are really any less or not. we will see how they endure over time. maybe i'll update this more later on. the actual windows go up and down well, much better than the old at a decent price - i think.
We purchased windows through d&w and have had no problems we love the finished product as well as how much it has dropped pur consumers bill every month
Absolutely love my new windows. installation was done by true professionals. highly recommend.
Used d&w windows to replace windows in my livingroom and dining room. window are excellent quality. bennett is very informative when going over the product. jody installed my windows and did a fantastic job! looking forward to replacing the rest of the windows in my home with d&w.
We purchased windows for our entire home from d&w. we could not be happier!!
the quality was right, the price was right and the service could not have been better.
our sales person was well informed, kind and patient with us. he answered all our questions and we had a lot (we had never purchased replacement windows before). everything he said or promised was done without any problems.
the installation was over the top good. the guys that did the install not only completed the job in one day, they where enjoyable to have in my home. they where very experienced, knew what they where doing and did not make a mess at all in my home. i walked around the house the day after the install of the windows to pick up any mess they may have left and to my delight there was nothing to pick up.
the house is quieter, we are saving money on our energy bill and our house looks so much nicer inside and out.
no doubt in my mind if i had it to do over again i would not change a thing!!!
thank you! d&w
mark w. cox
Very professional and easy to work with. the installation crew was excellent. overall a very positive experience.