I am so grateful to Carmen and the service she provided me and my mother this June. I was referred to her by Mom's doctor at BJC and as soon as I called, Carmen answered the phone and began to listen to my mother's needs for a new senior living facility. Mom has Dementia Alzheimer's and reduced mobility. Carmen was so supportive and knowledgeable that I immediately began to feel relief; and when she toured 4 facilities with me in one day, she asked questions that I forgot, and took notes, and made sure that I got all the information I would need to narrow down Mom's choices. She reminded me that I have the power and obligation to be selective when choosing for Mom, and that I get to ask as many questions and see as much as I need to see to make the very tough decision. Carmen was also so reassuring that I felt much more sure of my process and instincts regarding the facilities that would best serve my mom. Within 2 days of Carmen and my tours, I took Mom to tour and be assessed at 2 of them, then she made her choice. The facility processed her paperwork and welcomed her in last week. I am very relieved and I know that it is in great part due to Carmen's help and support. I will recommend this service to all my friends and to the EAP department where I work. THANKS SO VERY MUCH!!!

I am so thankful for Caring Transtions! In a difficult time, they made the process of clearing out my mom's house so easy and stress-free. Everyone we worked with was knowledgeable, kind and worked hard to get the job done. I would highly recommend Caring Transitions!

It's nice to know customer service is not dead. When my mom passed and I had the job of cleaning out her house the best thing I did was to call Caring Transitions. Bob and Mary DeClue, along with the whole team, worked hard to make this process easy for me. The auction process was very educational and a great way to offset some cost. They also found an item that needed to be returned to an internet company which saved me money. Everyone quickly returned calls and answered any questions I had....which i find very refreshing! Also, they are great about handling surprises that come up like a snow storm during auction pick up. Can"t say enough good things about them and I highly recommend them.

I am so grateful for all of the ways the staff of Caring Transitions supported my parents as they downsized from their suburban home of 50 years. From organizing possessions to packing and moving to a new residence to preparing the house for sale, all levels of the staff were ready to explain the process and the options available. Everyone was very considerate of the personal challenges experienced at this time. Thank you to everyone who assisted us.

Reviewer Did Not Provide A Comment