Bon Appétit - Dunedin is rated
4.4 out of 5.0 based on
10751
reviews
Me and my friend had lunch here--the restaurant is reputable and expensive. A few hours later we both got sick with severe nausea and vomiting. We are both medical professionals. I called the restaurant to notify them--we had both ordered the same things and I wanted to let them know. I called 5 times--got the virtual assistant each time who said she was transferring me to a live person at the restaurant. After being unsuccessful I sent a message on instagram. I got a message someone would call me back. After sometime someone did and when I told him he said 'Ma'am you need to see your doctor and get tested for Salmonella and Shigella. I told him my intent was to make them aware and I was a doctor myself. He then said well we have had many diners and nobody has reported this. He was not concerned at all. He did say he would let the general manager know. He then said, possibly their phones were not working right and they would have to have them checked. I am hoping I will get a call back.
I had a very unpleasant experience today at this very reputable restaurant. Please see my note below.
Miggy was awesome! Had a great experience and will be coming back!
Bryce was very attentive, gave great suggestions and made our experience great!
Ben was a great server and took very good care of us. Very hospitable and aesthetically pleasing. The quality of food also matches. I really like the twinkling ceiling lights and the water view. You can also walk out to the dock to watch the sunset. Will definitely recommend this place to people.
Ben was awesome! Great server and friendly. We will be back and will ask for Ben - he took good care of me as I have a shellfish and gluten allergy.
We have come here several times and they are usually great. My fiance is not an onion fan, and when we ordering her flatbread we asked to remove the onions. We were explained that onions were minced into the dough, but we could have the caramelized onions removed. When the flatbread came, we saw they had the caramelized onions on it and politely asked our waiter Bryce if we could send it back. That is when the service from the assistant manager, Daniel, shocked me. He came over and asked in a condescending tone what part of the order was wrong. When we explained we requested no onions, and he explained they were embedded by the chef. he dug his hand into the flatbread, pulled out cheese, and made a comment that both the onions and cheese could be removed by hand. That is the rudest way I have been treated by a manager when they made the mistake in communicating the way the dish was made.. I have no idea why he thought that was necessary and in disbelief that is how we were treated and addressed. Bryce ensured we were taken care of and was great. On the other hand, I hope Daniel takes a customer service class. One bad experience out of 10 is not the end of the world. Guess we just had the misfortune of dining during Daniel’s shift.
Bryce was awesome!
Wonderful music, food, and service from Ryan
Reviewer Did Not Provide A Comment
Ryan a Friendly, attentive waiter
Happy hour at the marina bar was great. Food was good and the drinks were also good. Entertainment was good on the nights they have it. Friendly service. The view is very nice.
Reviewer Did Not Provide A Comment
Our waiter, Ben, was great!
We had a very nice experience at this restaurant! We were under the impression the restaurant was open until 10, and we arrived around 8:55. Daniel without hesitation sat our party of 7, snd we had the most wonderful dinner with Ben as our server. Highly recommend this place!
Ryan was amazing Food was amazing Atmosphere amazing
Nikki was an amazing server and the food was delicious, especially the seasonal Chesapeake Crab-Stuffed Lobster Tail!
Great food and drinks, great atmosphere and an oustanding service by my friend Nenad!!
Awesome tasting food! Had an awesome waiter Nenad!
Nenad was excellent! We were a party of four. He was attentive to our needs and was prompt with service.