Sarah H was super kind and helpful! The food was great and the drinks were even better. Definitely recommend this if you’re staying in Clearwater Beach!

Sarah h server was excellent

We had the Connecticut Lobster roll and slaw and the shrimp tacos and season fries both were delicious!! Not to mention the complimentary Bread.. 😋 Highly recommend! Our server Sarah H. (Ask for her if you can) was friendly, smiley and helpful.

I have refrained from publicly exposing Dolphin Sands and their restaurant Coastal Grill for seventeen days in hopes that they would do the right thing. According to their partner, Priceline, they have chosen not to do the right thing so I have no choice but to continue to advocate for myself and ensure this does not happen to anyone else. I checked in on 5/19/26 for what was meant to be a four night stay at the Dolphin Sands. That evening, a couple of hours after checking in, I ate at the Coastal Grill that is within the hotel downstairs. I ate a crab cake dinner and became violently ill all night. Around 8:00AM on 5/20/26, I went to the front desk to speak with Mariah to let her know that I was sick and needed to leave. She told me that guests have been complaining for days about getting sick from seafood at their restaurant. Mariah said that a guest had to stay an extra day because they were too sick to travel. While we were talking, a woman and her son came up behind us and mentioned that her son was sick all night after eating at the same restaurant. Mariah said, "Maybe I should tell someone." I told her she needs to because kids should not be getting sick. After asking some further questions, I learned that she had not told the restaurant or a manager about the illnesses. I was very confused and scared about what had happened to me and what was happening to others. Mariah told me that she put notes in the system for her manager, and for Priceline, which is how I purchased the stay, for a refund due to a medical event. I told her that I would even be fine with paying for the one night that I was there. I felt like that was reasonable. The total was $1,008.68. I was told that the resort fee and the parking fee (separate charge) would be removed from my card and I would only pay for one night which is what happened. Mariah told me to contact Priceline when I got home to begin the refund process for the stay. I contacted Priceline as soon as I got home on 5/20/26 and I explained the situation and I was told that Priceline would take care of it and I felt that everything was going to work out so I just focused on getting better. Days went by without any communication from anyone. I followed up with Priceline on 5/22/26 and they told me that they can't get a hold of the hotel and they even sent me documentation of this. I've attached the screenshot. I contacted the hotel at 11:52AM on 5/22/26 and spoke with a man with an "M" name. I believe it was Michael or similar, but I cannot recall his name unfortunately. You will have record of this call. I was told by this man that the notes are still in the system and that the manager is aware and they are just waiting to hear from Priceline. He told me that he added more notes in the system before we hung up. He confirmed the refund is approved and they are just waiting on Priceline. I attempted to get a manager on the phone twice and was placed on hold. I never was able to speak to a manager and not one person from the hotel or restaurant attempted to contact me, check on me, get additional information, etc. Today 6/5/26, I called and spoke with Priceline and they are now telling me that the hotel is saying that they denied the refund and she couldn't explain why or any further details. It was very odd and I could tell the Priceline rep was surprised as well by what they were saying because what they told me and supposedly documented was the complete opposite. I let Priceline know that all of the interactions with this hotel and their staff was on video in the lobby. They have cameras everywhere. The calls should have been recorded as well so that is further proof. Priceline will be contacting them again and I have to wait another 3-5 days while they make that attempt to see what the result is. I have been patient and kind, probably more than I should have been. I got very sick because of this hotel and restaurant's negligence and then I was manipulated and lied to. Nobody deserves to be treated this way and I am not going away until you do the right thing.

I have refrained from publicly exposing Dolphin Sands and their restaurant Coastal Grill for seventeen days in hopes that they would do the right thing. According to their partner, Priceline, they have chosen not to do the right thing so I have no choice but to continue to advocate for myself and ensure this does not happen to anyone else. I checked in on 5/19/26 for what was meant to be a four night stay at the Dolphin Sands. That evening, a couple of hours after checking in, I ate at the Coastal Grill that is within the hotel downstairs. I ate a crab cake dinner and became violently ill all night. Around 8:00AM on 5/20/26, I went to the front desk to speak with Mariah to let her know that I was sick and needed to leave. She told me that guests have been complaining for days about getting sick from seafood at their restaurant. Mariah said that a guest had to stay an extra day because they were too sick to travel. While we were talking, a woman and her son came up behind us and mentioned that her son was sick all night after eating at the same restaurant. Mariah said, “Maybe I should tell someone.” I told her she needs to because kids should not be getting sick. After asking some further questions, I learned that she had not told the restaurant or a manager about the illnesses. I was very confused and scared about what had happened to me and what was happening to others. Mariah told me that she put notes in the system for her manager, and for Priceline, which is how I purchased the stay, for a refund due to a medical event. I told her that I would even be fine with paying for the one night that I was there. I felt like that was reasonable. The total was $1,008.68. I was told that the resort fee and the parking fee (separate charge) would be removed from my card and I would only pay for one night which is what happened. Mariah told me to contact Priceline when I got home to begin the refund process for the stay. I contacted Priceline as soon as I got home on 5/20/26 and I explained the situation and I was told that Priceline would take care of it and I felt that everything was going to work out so I just focused on getting better. Days went by without any communication from anyone. I followed up with Priceline on 5/22/26 and they told me that they can’t get a hold of the hotel and they even sent me documentation of this. I’ve attached the screenshot. I contacted the hotel at 11:52AM on 5/22/26 and spoke with a man with an “M” name. I believe it was Michael or similar, but I cannot recall his name unfortunately. You will have record of this call. I was told by this man that the notes are still in the system and that the manager is aware and they are just waiting to hear from Priceline. He told me that he added more notes in the system before we hung up. He confirmed the refund is approved and they are just waiting on Priceline. I attempted to get a manager on the phone twice and was placed on hold. I never was able to speak to a manager and not one person from the hotel or restaurant attempted to contact me, check on me, get additional information, etc. Today 6/5/26, I called and spoke with Priceline and they are now telling me that the hotel is saying that they denied the refund and she couldn’t explain why or any further details. It was very odd and I could tell the Priceline rep was surprised as well by what they were saying because what they told me and supposedly documented was the complete opposite. I let Priceline know that all of the interactions with this hotel and their staff was on video in the lobby. They have cameras everywhere. The calls should have been recorded as well so that is further proof. Priceline will be contacting them again and I have to wait another 3-5 days while they make that attempt to see what the result is. I have been patient and kind, probably more than I should have been. I got very sick because of this hotel and restaurant’s negligence and then I was manipulated and lied to. Nobody deserves to be treated this way and I am not going away until you do the right thing.