Lydia provides sublime clinical care and is consistently going out of her way to make sure the patient feels heard and understood! If you are in the New Braunfels, TX area she has a cozy office set-up available for in-person visits, I highly recommend!

I will reinforce the other 1 star review. Pros: Intelligent, good listerner Cons: She pays for a receptionist call center. She should ask for a refund. They are horrible. Three sessions in, pouring out my deepest and darkest secrets, she says "I don't do counseling, I just prescribe medication. " Well, apparently, she doesn't do that either. Prescriptions are never ordered or refilled. I have to call every time. No communication. What do u actually do behind that desk?

Professional and felt like she truly listened to help with my issues. Would recommend to friends and family.

She listens! Been so hard for me to find a good psychiatrist that cares, listens and actually wants to help their patient. I have gone in just once and i’m already excited to see her again.

Reviewer Did Not Provide A Comment

Reviewer Did Not Provide A Comment

Reviewer Did Not Provide A Comment

Lack of patient care, poor communication to patient, pharmacy, and insurance company. Leaves the situation lying stagnant. Even after multiple attempts are made to communicate the issues at hand, Lydia and her staff seem to lack the initiative of effort for patient care.

I made an appointment online. Someone from her office called me. The appointment I had booked online was unavailable. I was offered another appointment at 3:00. Ms. Pope was gone when I showed up with my daughter. I called her office line. No one called me back.

HIGHLY recommend Lydia. Very professional and empathetic and knowledgeable, would refer everyone to her!