Our Rating

4.9

Chad's Water Works Plumbing, LLC. - Ocala is rated
4.9 out of 5.0 based on 536 reviews

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Roger Gowen Nov 06, 2026

Emily was very helpful and very professional and I appreciate her job. He was done quick and easy thanks.

Ashhh Nov 04, 2026

Emily was amazing!!

Matthew Buckman Oct 29, 2026

Emily showed up on time and replaced our hot water heater perfectly and was wonderful to work with! Thank you Emily!

Emily Carter Oct 28, 2026

Emily is professional and explained every detail. Her personality is awesome! I would recommend her to anyone. Thank You Emily!!! 😊

Sharla Gary Oct 26, 2026

I had a toilet issue and Mr.Caldwell Dann solved it. Chad works hires the best of the best. We appreciate the personable service.

Steven Mendez Oct 23, 2026

Couldn't have asked for a better installation. These guys do excellent work.

Tracy Davis Oct 22, 2026

Emily was wonderful and very professional

Joe Musselman Oct 20, 2026

I have had the pleasure of using Chad’s multiple times as recent Ocala resident. They have switched out a non functioning solar water heater, replaced a faucet with upgraded water supply lines and today, after calling Kate late yesterday, Caldwell arrived promptly first thing this morning to replace two stripped out washing machine shutoff valves. Otherwise, we’d have no water. Caldwell was friendly, polite and knowledgeable. He was proactive with resolving the issue in a timely manner. He was precise and thoughtful about clean up. Hope to see him in the future when another issue arises. Thank you Kate for always responding to our scheduling needs. You are always very accommodating. Great experience during a stressful situation. I highly recommend them and will not hesitate to use them when needed.

Thomas Rosselot Oct 13, 2026

I used these guys to replace a toilet. Calvin was the tech and he did a great job. The price was very reasonable and that included taking my old toilet for the dump. Thank you. I will use you again for future plumbing needs.

Catherine Rudloff Sep 26, 2026

Thank you so very much to Emily at Chad’s Water Works. She was able to take care of a dripping spigot in a bathtub in 15 minutes … from the time she arrived until her work was completed. Other plumbing businesses had been called to fix this situation yet somehow they couldn’t manage to do it or do it right making the situation worse over a ten month period of time. Emily was pleasant and professional as well as very competent in her work. Call Chad’s Water Works & request Emily the next time you have a plumbing situation. Thank you for your great service.

Gary Voorhis Jr. Sep 25, 2026

Russell Atyeo George Evean did an absolutely amazing job. Even went out of there way to make sure everything was perfect and wow they are hard working! I truly appreciate people that still work hard and have pride in there work. Kudos to there two. They are truly a boon to your work force!

JoeAnne Sep 25, 2026

They sent me a lovely lady named Emily Carter if I remember correctly. She did a wonderful job. She answered all my silly questions without making me feel silly and she honestly had the best attitude and customer service that I’ve seen in all my years. Hiring contractors and handy men alike she made me feel seen. I wouldn’t recommend anyone anywhere else. Chads waterworks is honestly the best !

Cynthia Mesa Sep 15, 2026

Emily was wonderful! We had been having low water pressure. I had many questions and found her to be very knowledgeable and showed me how to avoid it happening in the future. Im having Chad's back to install new toilets. Very satisfied with their professionalism.

Ashley D Sep 14, 2026

The service tech Caldwell was absolutely amazing. He was knowledgeable and provided excellent service. If there is another pluming problem in my home, I will be looking for Caldwell. -Thanks Chad Water Works

Lillian Palmer Sep 11, 2026

I requested my water heater to be flushed. Great service. Caldwell was very personable, pleasant and professional. He explained what he was doing and what needed to be done. I llok forward to using your company again. Thanks, Caldwell.

David Bradley Sep 10, 2026

Chad’s installed water heater. Caildwell was very nice, knew his stuff and made absolutely sure the job was correct before leaving. I will use them again. I recommend you do too.

Nan Andrews Sep 03, 2026

We really appreciated Coldwell's patience in finding the leak.

Ava Mcguriman Sep 03, 2026

Calvin did a great job in a timely manner.

Julio Alvarado Aug 27, 2026

Reviewer Did Not Provide A Comment

David Sneed Aug 25, 2026

Reviewer Did Not Provide A Comment