Journey Home Lending - Parker is rated
5 out of 5.0 based on
241
reviews
We have bought a lot of houses over the years with many mortgage brokers, but Rod and his Journey team are the best we have ever worked with. They are thoroughly professional, on task and on schedule, hard-working and resourceful! We got a great rate in a tricky mortgage market and the entire experience was great. Can't recommend them highly enough!
We had a complicated situation, and Rod not only studied the circumstances, but his knowledge and expertise allowed him to jump right in to help us secure the loan. With his reassuring demeanor, I knew we were in great hands and had someone who would work with us to find a solution. I cannot recommend Journey Home Lending enough; Rod is my hero!
We had got tangled up with a mortgage broker that had no idea what he was doing. We bailed quickly and landed with Journey lending and Rod Shuster. From that point on it went like clockwork. Easy to work with and a great easy to use system for gathering documents and completing the task. As smooth as could be.
Rod and his team were amazing to work with. I found myself in a situation where my original lender could not get the deal done on a new home purchase. To keep incentives in place I needed to close 9 days (5 business) day from when I found out. Rod immediately started to work on getting the loan package together on a Friday night. Rod and I had numerous phones calls and emails over the first weekend to get the loan submitted monday morning. Rod was amazing at knowing exactly what he needed and gave great directions so I didn't waste any time finding items we did not need. Then come Monday through Wednesday, Rod whole team were responsive and direct on what follow-up information they needed. At the end of the day, 7 days from when the process started we had the clear to close. I am unsure of any other leander I worked with over the years were so organized as Rod and his team. They have earned all future business from me. This says a lot from a guy who has owned over 8 houses and several commercial buildings.
Rod and his team were very professional and responsive. First time home buyer and he answered all of my questions and explained the whole process in a way that was very easy to navigate.