Our Rating


FLAME-TECH - New Castle is rated
4.8 out of 5.0 based on 762 reviews

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Please see what some of our customers are saying about us!

Tom Marcin Jul 18, 2024

Great experience with Flame Tech during our recent purchase and install of our fireplace insert. Andy was very thorough, polite, and professional, during the sale. He answered all of our questions and made several suggestions that we appreciated. Sam kept us informed of the install date. Flame Tech coordinated with the plumber and inspector and it was clockwork. Finally, Jake and Angel did a great job on the install, they were very professional and neat. Once complete, Jake answered our questions and set up service for next summer. Looking forward to using the unit during the winter months.

Janet Kilpatrick Jul 18, 2024

Frank serviced our fireplace today. He was extremely thorough in explaining what was done through pictures and verbally.

Terry Cipolla Jul 17, 2024

The staff that installed my gas fireplace insert were kind, professional and neat. All floor areas involved were covered with little dust resulting. The electrician even installed an additional outlet on the wall where the gas line was run and one of the Flametech staff repaired the railing going into the basement that was broken for 30 years! Both did this on their own. I look forward to many years of enjoying my fireplace and will always be grateful to Flame-tech for a job well done.

Marilyn Hyte Jul 17, 2024

Frank the tech was excellent

Katie Menking Jul 17, 2024

We have been using Flame Tech since we moved into our house about 6 years ago. We’ve been very happy with the service and professionalism of the technicians. Most recently, William did a great job for our annual service! Very knowledgeable, efficient, and friendly. Thank you!