I know this store has a great local reputation but stay away from their bonsai plants and African violet pots. Their bonsai plants are doomed in the CO climate even with the recommended care and they don’t warranty them beyond 45 days. Their African violet pots aren’t porous enough to actually provide water to the plant. Something about them is not manufactured correctly but they don’t stand behind those products either.

This review is only for the Tagawa Gardens installation service which I strongly advise against using. Three Tagawa employees showed up with all the plants ordered. Planting occurred in a location covered by mulch. I was surprised at how quickly they installed the plants. When I started inspecting the completed work, I found out why. Instead of moving the mulch aside to plant the plants in the soil, many of the plants were installed directly into the mulch. When I moved the mulch aside, I saw that the root ball was sticking out of the ground like a cork sticks out of a wine bottle after you open the bottle and stick the cork back in. 50% to 75% of the roots were not in the dirt. Some sat on top of the soil with no roots in the ground at all. I pointed out this problem to Ben, the planting supervisor. He told Cole to plant the plants in the soil, not just stick them in the mulch. Cole seemed surprised by this and said “I guess I can move the mulch aside.” I continued to check and find plants that were only in mulch and not dirt. The three of them continued to bury the ones I located. After the fourth time I located plants that were only in mulch, I was asked to look at the plants and approve the work. I approved. Later, my wife and I began to install drip line. In doing so, we moved mulch aside to place emitters next to the plants. We discovered that instead of burying plants in the dirt, Cole placed a layer of clay on top of the mulch to make it look like they were in dirt. When viewed from the top, it looked like the plants were in soil. After moving the mulch aside and looking at the plants from the side, you could see that the plants sat mostly or entirely on top of the soil, surrounded by mulch, with a layer of clay on top of the mulch to make it look like they were in the soil. This really made me angry. This is a deceptive business practice. I contacted Tagawa Gardens and complained about this. Chuck, the Assistant General Manager came over to take a look. I pointed out that not only were most of the plants installed such that the root ball was just in mulch and not dirt, but those that were in the soil were planted in holes the size of the pot they came in. Standard practice is to install plants in a hole that is 2 – 4 times the width of the pot they came in. The extra space is filled with amended soil. Chuck agreed that plants should be installed in holes twice the width of the root ball. He flagged about ten plants and said that someone (Teague might have been the name) would be over to fix the problems. Someone did come over and perform some additional work. I looked at the first plant he worked on. He did dig the hole deeper, but not wider. The hole was approximately ½ inch wider than the root ball, not 2 -4 times. I picked up the plant from the hole and put it back in without the root ball touching the side of the hole. There was no fill dirt to secure the plant in the ground. It was just loose in a hole a little wider than the root ball. As we continued to install drip line, we found the same problems. Plants are placed in the mulch with 50% to 75% of the roots above the soil. Plants that did make it into the soil were placed in holes about the width of the pots they came in instead of 2 -4 times the width that is best practice. Yesterday, we completed the drip line installation and are now faced with replanting a number of plants so that they are in the soil and not just sitting in mulch. We also discovered two of the six yucca plants were planted sideways, so the plant and flowers are growing against the ground instead of up into the air. I will continue to buy plants from Tagawa Gardens since that part of their business works well. However, I am deeply disappointed in their planting service and advise you to either conduct your own planting or use another service.

Great late spring deals,!

I had a consultation with Ashley at Tawaga Gardens, and she was absolutely wonderful! She was kind, attentive, and genuinely willing to help. I shared my concerns about improving curb appeal, and Ashley really listened to my needs. She offered thoughtful suggestions and even took the time to explain how to care for perennials during the off-season—something I had no idea about. I highly recommend booking an appointment with her if you’re looking for expert advice and a friendly experience!

Have been coming to Tagawa for many years and especially love their variety of classes and events. Just recently went on the Birdwatching walk with Kate and she did a fantastic job talking about the birds, pollinators, and native Colorado plants. I love to learn about the what and why of choosing what to plant in my yard.

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Well love going there for plants but most of your staff is very unfriendly and that makes me not want to shop there! Anymore. I was going to buy stuff today but after my interaction with one of your staff in the gift section I put my selections back. We left.

Wide variety of plants and yard items.

A bit pricey but knowledgeable staff and excellent selection of almost any plant, tree, or shrub variety you desire

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