University Ford - Durham is rated
4.3 out of 5.0 based on
2944
reviews
Reviewer Did Not Provide A Comment
I i have purchased 4 cars from university Ford.All used , the best one was a camerytwo thousand 12 in great condition two key came along with it . Two years later I purchased a truck and an a ford equals sport both use two keys came along with each vehicle now the salesman has become familiar with me and my husband or my family.\nThis time in he decides two hold back money that I should have received for bringing him business. I purchased a new car and he tells me That the car has been used and they're used cars only come with one key. Did I become stupid after the first 3 sales, you tell me. It's always better to have a good name when it comes to business, then to make a sale.Cause that might be your last sale.Treat people according to the way you wanna be treated..
Was just picking up a part but the staff was really welcoming
Dan and Al. Were terrific. Came through on everything with no problems. I had a situation to overcome and they did it. I am extremely happy with them. As a matter of fact, I am buying another vehicle next week from them. Tom Solomon We have bought 2 cars from them in the last 30 days. I will be bringing my service business to them and will never buy a vehicle from anyone else. Traded a over hyped Lexus in and love our Explorer. My new Maverick is everything that I thought it would be, love it. Tom & Christine Solomon
James made it bery easy for me and the whole university of ford staff
Very happy with the speed and service during the purchase process. Dan Smith made everything a breeze, and Edwin Lizama helped so much with introducing me to my new dream Maverick!
Sebastian and the entire sales team top notch
University Ford always takes care of me and my Mustang Mach e. They can come to your home or work to do some work on the cars. Very nice pick up and drop off rides to leave the car for service. I appreciate the reminders for service and recall work.
Only great things to say about this place! Found a car online and came in and did most of my dealings with James Lee, who is a great sales rep. His manager, Chris was also super nice. Neither were high-pressure and both were very chill, easy to work with people. The truck itself is in great shape and they seem like trustworthy folks. Also, I was supposed to get two pairs of keys for the truck that I bought except one of the pairs had been forgotten at the dealer they transferred the truck from… Long story short, James went out of his way and above and beyond To bring the other pair of keys right to my house… That is awesome Service! Thank you, James and I appreciate all of you guys!
Reviewer Did Not Provide A Comment
(Translated by Google) Excellent place, very specialized in all their work, very friendly, everything clean, and always on time. Especially the gentleman who helped me, Hugo Paniagua, with great professionalism, kindness, and respect. I would 100% recommend them. (Original) Excelente lugar , muy especializados en todo el trabajo, muy amables, todo limpio, y siempre el trabajo a tiempo, especialmente el señor que me ayudó Hugo Paniagua , con mucho profesionalismo, amabilidad y respeto , al 100% lo recomendaría
Chris Clark and his team did a great job for me!
Might have been the best car buying experience! Thank you to the team. In and out pretty quick also!
Great customer service. We use this location for oil changes for the Bronco. Brad was easy to work with. Thanks!
I had the best service possible. Chris kept me well informed of what was being done. He was very polite and helpful. You have have a great employee working for you!
Reviewer Did Not Provide A Comment
Chris always take care of any vehicle i bring him in a timely manner.
I have used the service department at University Ford for approximately 2 years.
The service at University Ford was outstanding. I appreciated the way Mr. William Neal handled my appointment. It all went well. I would recommend University Ford for all of your service needs.
Reviewer Did Not Provide A Comment