Our Rating

4.3

University Ford - Durham is rated
4.3 out of 5.0 based on 2690 reviews

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Kevin Smith Apr 03, 2026

Reviewer Did Not Provide A Comment

Hugo Paniagua Apr 02, 2026

Service was great šŸ‘

Lamont Melvin Apr 02, 2026

Reviewer Did Not Provide A Comment

Alex Gamboa Apr 02, 2026

Great experience in the service department, everybody are so professional!! Customer service, number one

Elena Tyler Apr 02, 2026

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

Jeremy Street Apr 01, 2026

Sebastian was awesome and answered all my questions. Antwon did an excellent job with the paperwork and explaining things. Highly recommend

Cameron Person Apr 01, 2026

Great service, Sebastien was really helpful. He helpleed me find a truck that I could afford

Siva Mani Mar 31, 2026

Simply an amazing experience! I went to Univeristy Ford just to see some broncos, Mavericks and Rangers. Sebastian was helping me. I have had several cars before from several dealerships. The experience Sebastian gave me was simply out of the sales and buying experience! He didn’t push, answered all the questions politely and treated with respect. He gave me so many options, and when it came to pricing, it didn’t match with his Manager and I left. Sebastian continued the conversations with text messages and I finally made up my mind to buy a car from Sebastian! I went back and that’s how I got my first truck! A hybrid maverick. I did t even test drive it 😁 When you are ready to buy your next car, go to University Ford and ask for Sebastian!

Michael Eddy Mar 31, 2026

Excellent service. Mindful and thorough. Great advisor's and tech's.

pablo frez Mar 30, 2026

Great service polite employees fast service we have been buying car from them for a few years I always bring my friends there when they ask me where we bought our cars last year we both 6 total always working with me and friends giving us best deal possible Andy Trapani and Bobby Woodell are great

Jennifer Jean-Baptiste Mar 27, 2026

Fast and efficient with excellent customer service. From the moment you walk in you are greeted by the service advisors, who are ready to help you out. I noticed the Service Manager going out of his way to interact with the customers and I thought that was a nice touch.

Jason Rocks Mar 27, 2026

Good, Daniel at ford is amazing

Jonathan Rodriguez Mar 25, 2026

Reviewer Did Not Provide A Comment

Archie Barrow Mar 25, 2026

Reviewer Did Not Provide A Comment

Tyler Roberton Mar 24, 2026

Reviewer Did Not Provide A Comment

Kevin Sloop Mar 21, 2026

Reviewer Did Not Provide A Comment

Charles Jalovec Mar 21, 2026

Reviewer Did Not Provide A Comment

Seaira Monterro Mar 21, 2026

The BEST dealership. Cannot recommend AC enough. AC was the best salesman. If you are in the market for a vehicle call here and ask for him. He will advocate for you and make sure you get the best deal possible. I appreciate how quickly he handled everything for us as well! We are very happy we made our purchase here

Mohammad Hasan Mar 20, 2026

0 star customer service , very unprofessional untrained personnel, treating potential customers with 0 care very bad experience

Joey Mar 18, 2026

Bobby was a great help with finding my perfect vehicle. He was very kind and knowledgeable, made it a painless process all around.