Service department is terrible. Came in at my scheduled appointment time only to be told they couldn't get to my car that day. Took half a day off work and drove 1 hour to get there only to be sent away. Thanks for nothing.

Service was great, shuttle ride never happened for drop off or pick up. We decided to walk after waiting for a ride, they called said car was ready and offered ride I said yes shuttle person was supposed to call, didn’t happen and we walked back. This was the first time I ever scheduled to ride the shuttle, not sure what happened but the service was great.

David Wiggins was awesome helping me pick the right car for me. He was patient and not pushy at all and gave me very good advice. I enjoyed my time with him :) and i love my sentra !!!

Jesse Stine is a cowardly piece of xxxx that was makingrude remarks behind my back while I was spending money at this location. I will never give this place my business and Im advising everyone else to strude remarks behind my back while I was spending money at this location. I will never give this place my business and Im advising everyone else to stay away because Jesse Stine is an xxxxxxx who treats customers poorly

David was great all around guy will recommend him to anyone looking for a vehicle!

My latest experience with the service manager, Cheryl, was absurd. I received an unexpected bill because the service advisor didn't explain that work was going to be performed that wasn't covered under the oil changes for life program . I brought this to Cheryl's attention and instead of addressing the issue, simply told me to use a different service advisor next time.

Reviewer Did Not Provide A Comment

Reviewer Did Not Provide A Comment

Excellent service from Cameron who took my initial call, to the manager Charlie who gave me a great deal on a 2023 Titans Platinum Reserve, to Micah the service rep that attended to my every need, and Tony, the finance manager who made the buying process quick and efficient. Everyone was great and super friendly. It is not often that you can walk away from a major purchase like this and not feel buyers remorse. Not this time. I could not be happier. If you want a fair and honest deal, give Capital Nissan a try, you won’t regret it!

They are horrible. Unprofessional. I have called them multiple times and each time they say "oh we will call you back" and I have never once gotten a call back. ive talked to two different people in the financial department and they both tell me different things. Pro tip dont buy a Nissan period. Go to Toyota.