Rosie and her team have been absolutely wonderful helping to downsize my elderly parents from their home of 48 years into a retirement community. From the start, they've been polite, sensitive, professional and understanding. They've shown they know how to be patient with elderly people who are sentimentally attached to their things, may be confused sometimes about what decisions to make, often reversing decisions in the process, which might cause other companies to lose patience. It has meant the world to me knowing that my parents have been in such good hands while I've been working full time and unable to be there for the process. They have done everything from packing up the house to moving, unpacking, even setting up their beds in their new apartment so they could go right to sleep that night. Now they are working at the family home preparing to auction what remains and remove the remainder after that. I cannot recommend this team highly enough. Eveyone have them has been so kind, always calling my parents "ma'am" and "sir". They have felt cared for and seen.

Rosie and her team were absolutely fabulous, start to finish. They exceeded all my expectations. They managed to fit me in ahead of schedule, did all auctions entirely online so we had no one tromping through the house, and somehow still managed to more than double the estimated proceeds from the sales. This was such a difficult time in our lives and Rosie was eternally patient, accommodating, and delivered more than expected. Her team was EXTREMELY knowledgeable with the various pieces (I had no idea what we had, but they identified some very high dollar items. True experts and professionals in every way. I highly recommend Caring Transitions-West.

We recently bought an item from Caring Transitions Cincinnati West online auction. They presented the items for sale correctly and gave us confidence that we were getting exactly what was described. Rosie and her team are great. We love buying from them.

I really can't say enough good things about Caring Transitions. We worked with them to clean out my parents' house and they made everything extremely easy. From the initial walk-through to the final clean-out, their communication with us was excellent. We were updated on every step of the process and we were absolutely delighted with the results of the online auction. I would highly recommend them to anyone facing a similar situation!

Caring Transitions was very helpful with getting things settled with my mother in law's estate. They were friendly and professional. They poured through a ton of stuff and efficiently set up an online auction and handled everything. After everything was settled, sold, and fees were paid, we ended up getting about $35. We were hoping to get more, but overall I was happy with the work they did. Would recommend to any family who needs to have someone else go through a loved one's estate.