Our family had to move my dad to assisted living on short notice, and Caring Transitions of Rochester exceeded every expectation. Neil was responsive and accommodating throughout the process. Kristen led the move with exceptional skill, and her team treated my dad with patience and respect during what can be a very emotional time for a senior. They managed the downsizing process thoughtfully and handled his belongings with care, from packing to setting up his new apartment. Their professionalism made a difficult transition much easier for all of us.

Neil and the entire team at Caring Transitions have been so understanding, kind, and accommodating to work with!! I highly recommend this company. They were very resourceful during a difficult time of downsizing my parents. Neil explained the process clearly, from the home sale process to knowing which items in their home would be donated, sold at an estate sale, or kept aside for the family’s consideration. My siblings and I were informed each step of the way and we can’t thank them enough for how much hand holding they were able to provide to us during a very stressful and sensitive time for our family.

Working with this company far exceeded our expectations. Not only were they polite, helpful and efficient in their work but they were very kind and compassionate for our circumstance as we moved our elderly mother out of her home and prepared it for sale. Caring Transitions handled cleaning out her home and selling items to help us recoup a great deal of the cost. I interviewed five companies to help with the transition and I am 100% certain that we choose the very best company to work with and they thought of things that needed to be done that had not even occurred to us. Truly grateful for all the help we received from Neil and Karen and their team and I am so glad we found them as they made this big life change for our mother as smooth as possible. Thank you guys so much for all your help!

Karen and her crew made my home sale and move so much easier than I had expected and was anticipating . She and they are truly both professional and comforting at a time of stress and uncertainty. I recommend them very highly.

Thank you to Karen and her Staff at Caring Transitions. Words truly can't express our deepest appreciation for walking us through this very difficult, stressful and overwhelming time of transition. They guided us every step of the way, holding our hands and our hearts. Their expertise, professionalism, guidance and sensitive care, made the move more manageable and less daunting. They were truly an answer to my prayers. May God Bless them for their care, concern and commitment to helping us every step of the way. Thank you again Karen and Chrissy and all those who were involved in our move. Sincerely, Ellen Donahue