My review is long overdue and ridiculously well-deserved. I'm a customer of CT Southern Arizona on the other side of the equation, that is, I bid in the auctions of your loved ones' carefully-curated belongings. Spoiler alert, my work with this CT location is positive and I'll give details below, however, I'd like to address one reviewer's comments. The Southern Az CT has very, very little control over what we bidders are willing to pay for items and almost all bidding starts at $1 so if someone felt their family did not receive what they should have, pls understand, as bidders we are looking for a bargain--most auction bidders are--and Unless an item is very unique, scarce or custom--when the bids go higher than we'd like to pay we just stop bidding and go elsewhere. This explains why items sell far below retail--that is the point as far as we buyers are concerned. Now I'd like to tell you that I live in Ohio so anything I've won in these particular auctions must be shipped to me, which I, of course, pay for and consider part of the cost of my finds. I've had many occasions to work with these folks and believe me, like you I would not give my money to a company unless they provided me Stellar and careful customer service. I have returned to their auctions, and will continue to do so because they've photographed each item from multiple angles in proper light, written a detailed description with any known history, and pointed out any known flaws so that I'm always left knowing exactly what I'm looking at on their website. Once I win an item (usually several!), they write to me, attach an itemized invoice and provide me with an estimate of what packing,, shipping and insurance will cost. Let me tell you, these folks are fearless regarding what they will carefully pad, pack and ship to me. My first experience with them was truly surprising as I bid on three pairs of table lamps--with shades. It did not occur to me until I received them how much time and care it took to pack these unwieldy lamps, shades and other items. I knew then that this crew was experienced and had confidence in their knowledge of how to ship such items that did not drain my bank account. Out of six lamps, six shades and numerous other objects, one ceramic lamp's base was a little damaged, however, this was due to a previous repair attempt which they'd informed me of before it was shipped so the choice to take the risk was mine and in this one instance it did not pay off but it's an easy fix so I didn't even bother mentioning it to them or ups as neither were at fault and I like to tinker! Here's the bottom line folks--I can only speak to the obvious care they take with my items and me as a customer but if I lived in the Tucson area and had need for a downsizing or relocation service I would call them quickly and without hesitating because they've proven themselves, on three occasions, to be caring, thorough and forthright--all the best qualities any of us should search for and other companies would do well to emulate. You have a choice who you give your business to, and so do I and I choose Caring Transitiins of Southern Arizona every time! Kasey C.
My review is long overdue and ridiculously well-deserved. I'm a customer of CT Southern Arizona on the other side of the equation, that is, I bid in the auctions of your loved ones' carefully-curated belongings. Spoiler alert, my work with this CT location is positive and I'll give details below, however, I'd like to address one reviewer's comments. The Southern Az CT has very, very little control over what we bidders are willing to pay for items and almost all bidding starts at $1 so if someone felt their family did not receive what they should have, pls understand, as bidders we are looking for a bargain--most auction bidders are--and Unless an item is very unique, scarce or custom--when the bids go higher than we'd like to pay we just stop bidding and go elsewhere. This explains why items sell far below retail--that is the point as far as we buyers are concerned. Now I'd like to tell you that I live in Ohio so anything I've won in these particular auctions must be shipped to me, which I, of course, pay for and consider part of the cost of my finds. I've had many occasions to work with these folks and believe me, like you I would not give my money to a company unless they provided me Stellar and careful customer service. I have returned to their auctions, and will continue to do so because they've photographed each item from multiple angles in proper light, written a detailed description with any known history, and pointed out any known flaws so that I'm always left knowing exactly what I'm looking at on their website. Once I win an item (usually several!), they write to me, attach an itemized invoice and provide me with an estimate of what packing,, shipping and insurance will cost. Let me tell you, these folks are fearless regarding what they will carefully pad, pack and ship to me. My first experience with them was truly surprising as I bid on three pairs of table lamps--with shades. It did not occur to me until I received them how much time and care it took to pack these unwieldy lamps, shades and other items. I knew then that this crew was experienced and had confidence in their knowledge of how to ship such items that did not drain my bank account. Out of six lamps, six shades and numerous other objects, one ceramic lamp's base was a little damaged, however, this was due to a previous repair attempt which they'd informed me of before it was shipped so the choice to take the risk was mine and in this one instance it did not pay off but it's an easy fix so I didn't even bother mentioning it to them or ups as neither were at fault and I like to tinker! Here's the bottom line folks--I can only speak to the obvious care they take with my items and me as a customer but if I lived in the Tucson area and had need for a downsizing or relocation service I would call them quickly and without hesitating because they've proven themselves, on three occasions, to be caring, thorough and forthright--all the best qualities any of us should search for and other companies would do well to emulate. You have a choice who you give your business to, and so do I and I choose Caring Transitiins of Southern Arizona every time! Kasey C.
Reviewer Did Not Provide A Comment
Reviewer Did Not Provide A Comment
Perfect and safe transaction, will buy again! Thanks!