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Please see what some of our customers are saying about us!

Beth Pribbenow Feb 18, 2024

We go to a lot of Estate Sales & this company is one of the best we've ever experienced. They are so nice & the prices are very reasonable. We've never given a review before on Google, but these people were so professional & courteous that we chose them to be the first! Rob & Beth

Montez Jan 09, 2024

Kelly and Rob were kind and compassionate, and their employees were courteous and caring. Suggestions for future clients: First, prepare each day emotionally. It can be stressful going through and discarding things. I went through three months of stress and depression over getting rid of things such as those belonging to my late mother and husband. Second, be very specific and detailed in instructions as they are very literal and will follow your instructions exactly. Third, time is money. Don't take things back after they have processed them. They will charge you for the hours taken to redo, and they will be VERY concerned about that. Fourth, set a budget and have it in your contract as well as a statement they will not go over the budget without consulting as to what is additionally needed and the cost. Include whether the auction proceeds are included in that budget. And the 30-35% commission they charge on the sales in the auctions are charged as part of what is owed and do not come out of the proceeds unless you specify that. Fourth, do not get upset if in auctions of other people's things later include some of your things. They will purchase items themselves from an auction if they feel they can get more money by putting them in another auction; however, as they purchased those things, they will then own them. Fifth, have in the contract if auction proceeds are to be included in the payment for the services or are to be returned. Sixth, ask for receipts at the time things are donated instead of placed in an auction. Seventh, if a specific price is expected on an item, tell them, and they can put the item in a special category with that price as a minimum.

Christopher Nicholls May 10, 2023

Our experience with Kelley and Rob with Caring Transitions was wonderful from start to finish. After my mother-in-law died, my sister-in-law and my wife needed to clear out her house in order to sell it. We do not live in that city, and the house was full of 45 years of family living. Rob met us in Montgomery to explain their services and look through the house. He was very professional and thorough. Once Kelley and her team started the process, they kept us informed every step of the way. There were some delays, but they continued to keep us updated. We did not have to worry about a single detail. Despite the delays, they had the house ready on schedule to put on the market. It was spotless and looked amazing! I cannot say enough good things about Kelley and Rob and the services they provide. We highly recommend them!!

Ann Badt Apr 22, 2023

Caring Transitions founded by Kelley and Rob is aptly named. When we first contacted them, we had one set of services we needed. Soon after our circumstances changed and we needed more services. Kelley and Rob stepped up and add the services we needed. For most of the time we worked with them, we were living out of State. We kept in contact and things went smoothly. We thank them for doing such a wonder job. We would certainly recommend them. The services they provided for us certainly helped keep our stress level down. They cleaned the property we needed to sell, did landscaping, sold items, contacted real estate services, managed our property, and took care of the many items that go with selling a home. Ann, Jean, Stephen, Diana & Emily

Joe Forehand Mar 18, 2023

Kelley, Rob and their team were wonderful. They performed an incredible job in difficult circumstances. They took the worry off of us cleaning, clearing and conducting our estate sale. We couldn't be more please with them.