Customer Reviews


Reviews (404)

4.9

4.9 out of 5.0 based on 404 reviews

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Maps.Google Awow Wizzo

verified Jul 17, 2023

These guys are outstanding at what they do. From the technicians all the way to the gents who install these units in the hottest part of the day... In a hot Attic!! These guys are extremely knowledgeable and very prompt as it pertains to customer service! I would HIGHLY recommend using ATS for any and all needs for HVAC services or replacement.

Business Response: Jul 18, 2023

Thank you so much for the outstanding review and recommendation! From installations to repair and maintenance, you can always rely on our team for all of your HVAC needs. We appreciate your generous support of ATS Mechanical Heating & AC, and look forward to your next project.

Maps.Google Ran

verified Jul 12, 2023

Very Satisfied! Used this company twice in past month, once for annual service and again for follow up repairs & rework of issues resulting from poor quality parts and shoddy workmanship at install 3yrs ago. (by another company, regretfully) Technician Tom (42 yr exp) arrived on time for each call, was very knowledgeable, thorough, quality workmanship, professional and kind, good value; all of which I greatly appreciated! (not so-common to find these days)! Definitely recommend!

Business Response: Jul 13, 2023

Hi Ran, we really appreciate your generous review of Tom’s professionalism and knowledgeable service. It’s our pleasure to provide the timely experience and quality workmanship you deserve for your HVAC maintenance and repairs. Thank you for choosing and recommending ATS Mechanical Heating & AC!

Maps.Google Hal Brumfield

verified Jul 12, 2023

The team at ATS Mechanical is first class. We have used them for the last two years and they have always been professional and extremely responsive. It is apparent that they truly care about the quality of their work. I would highly recommend them to anyone needing climate control work at their home or office.

Business Response: Jul 13, 2023

Hi Hal, our team can’t thank you enough for your generous recommendation and loyal support. We love to hear that our valued customers are receiving the responsive and professional service they deserve. We truly appreciate your support of our business, and we look forward to providing you with top quality care for years to come.

Maps.Google C FOX FREEMAN

verified Jul 09, 2023

Exceptional Service and Professionalism - Highly Recommended! I recently had the pleasure of working with ATS Mechanical to replace my old and dysfunctional AC system, and I cannot express how happy I am with the entire experience. From start to finish, ATS Mechanical provided outstanding service and demonstrated their expertise in the field. I am delighted to share my positive experience and give them the excellent rating they truly deserve. Right from the beginning, ATS Mechanical impressed me with their promptness and efficiency. Unlike many other companies that make excuses about supply chain delays, ATS Mechanical swiftly arranged for the installation the very next day. They efficiently managed their relationships with distributors, ensuring that all necessary parts, including the condenser and evaporator coil, were readily available. As a mid-sized privately-owned HVAC business catering to both commercial and residential clients, ATS Mechanical truly stood out. Their commitment to maintaining an elite status with the American Standard brand AC was evident from their request for Google Reviews. This commitment aligns perfectly with the reasons I chose their company in the first place. When I visited the American Standard website to find recommended partner companies in my area, ATS Mechanical had exceptional customer reviews, which ultimately influenced my decision. ATS Mechanical provided me with a detailed and transparent estimate, which was reasonably priced. I appreciated their straightforward approach and the itemized breakdown of the costs. Throughout the installation process, Mario and his team exhibited utmost professionalism, even while working in challenging conditions, both outside and in the attic. They respected my home and made sure to maintain cleanliness while performing their work. Another aspect that impressed me was the experience and loyalty of the ATS Mechanical team. They have technicians who have been with the company for at least a decade, and their dedication to continuous learning and understanding of AC technology was evident. The sales liaison who initially assisted me made it a point to gain in-depth knowledge from the most seasoned technicians, ensuring that I received the best possible service. ATS Mechanical's commitment to quality was further demonstrated during the final Quality Assurance check. When a minor issue was identified, they promptly sent out their most knowledgeable technician, Tom Caudwell, who boasts an impressive 42 years of service, to address the matter. This attention to detail and dedication to customer satisfaction left a lasting impression on me. Having dealt with several AC companies over the years, I can confidently say that ATS Mechanical is the company I will recommend without hesitation. Their exceptional service, professionalism, and commitment to customer satisfaction set them apart from the rest. I am thrilled to have found ATS Mechanical, and they have earned my loyalty. From now on, I will be relying on them for all my HVAC needs. Thank you, ATS Mechanical, for providing an outstanding experience and ensuring my home is now equipped with a top-notch AC system.

Business Response: Jul 11, 2023

Hi C, thank you for taking the time to leave us such an outstanding review and recommendation! We are so grateful for your recognition of the professionalism and exceptional service of our team on your AC. Your feedback truly means a lot to Tom and all of us here at ATS Mechanical Heating & AC, and we look forward to serving you for years to come.

Maps.Google Fawad Randhawa

verified Jul 03, 2023

one of my family friend refer me first time i use them on sunday over the 4th of July weekend great service and punctual and professional definitely use them again

Business Response: Jul 04, 2023

Hi Fawad, thanks for taking the time to share your experience with our prompt and professional service. We love hearing that you were referred to our company, and hope you will recommend us to others, as well. Your generous feedback means a lot to our team, and we look forward to serving you again. Thank you!