Customer Reviews


Reviews (460)

4.9

4.9 out of 5.0 based on 460 reviews

444
7
2
3
4

Yelp Elly H.

verified Jun 07, 2025

I had ATS Mechanical North Houston come out this past week and zone the heating and A/C ductwork in my attic for two guest bedrooms and bathroom. It has always been a little warm down there; a thermometer showed it was running about 3-4 degrees warmer than the rest of the house in the summer months. ATS was here for 11 hours (8:30 AM until 7:30 PM) working non-stop. They installed new 7 inch ductwork and dampers plus another brand new wireless thermostat that controls just the two guest bedrooms and bathroom area. Amazing! I never really thought it would work as well as they said it did, but it is working better than I could imagine. I also have noticed that the rest of my house is running cooler and exactly ("true") to my original thermostat's temperature that is locate near the master bedroom. (My house always felt like it was a little bit warm in the summer, even though my HVAC system is only two years old.) Eric D., the installation crew manager, had me go with him up to the attic to see the work that they completed and I was blown away by all of the new ductwork that I saw. Most of the original ductwork is gone but you can definitely distinguish the old ductwork from the new ductwork - the old ductwork isn't nearly as well insulated and it is only 6 inches in diameter vs. the newer ductwork that is 7 inches. It isn't cheap - $4600 - but the cost to install a mini-split was much more. I have a one story house that is 2,427 square feet; house was built in 2002. (ATS Mechanical was the second HVAC company I received a quote from; I had another company come out but they wanted to install the mini-split system.) Now I wish I would have done this sooner. https://ats-mechanical.com/ ATS has three offices but one phone number that you call: 346-572-8856. They also give military discounts as well.

Maps.Google Little Hooligans

verified May 30, 2025

Eric D was so kind and helpful for my baby & I with the allergens in the house with a new type of filter. Will always call ATS!

Business Response: May 30, 2025

Grateful for your kind words about Eric. His dedication to providing top-notch service shines through in your review. We're glad to have been able to help you and your little one with the allergen issue. We look forward to answering your call anytime you need us at ATS Mechanical Heating & AC.

Maps.Google Mike Downey

verified May 21, 2025

Jordan was an awesome tech! Our home warranty company sent out a different contractor who told us the entire unit needed to be replaced—for $6,000. That didn't sit right with me, so I called for a second opinion. Jordan came out, quickly found that it was just a blown disconnect switch, and had us back up and running for under $500. He saved us thousands and got the job done fast. Honest, knowledgeable, and professional—I highly recommend!

Business Response: May 21, 2025

Hello Mike! We're overjoyed to learn about your positive experience with Jordan. His knack for identifying the real problem and presenting cost-effective solutions is indeed commendable. We're glad he could save you a significant amount and get your unit running quickly. Your recommendation means the world to us at ATS Mechanical Heating & AC. We're always here to provide honest, expert, and professional help. Thank you!

Maps.Google Greg

verified May 17, 2025

Jordan was top notch!

Business Response: May 17, 2025

Greg, we're grateful for your exceptional rating. We're pleased that Jordan's expertise stood out during your service. We're eager to continue providing superior home services for you. Thanks for choosing ATS Mechanical Heating & AC!

Maps.Google Kara Wooten

verified May 16, 2025

From the front office to the actual technician, outstanding customer service. Scheduling was quick and easy. Repairs were well done, and technician was professional and super knowledgeable. Highly recommend.

Business Response: May 16, 2025

Kara, we're grateful for your wonderful endorsement! It's fantastic you found our customer service and scheduling process outstanding. We're glad the technician's expertise impressed you and your repairs were completed satisfactorily. We appreciate your high recommendation and look forward to serving you again!