Customer Reviews
Reviews (461)
4.9
4.9 out of 5.0 based on 461 reviews
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Patrick Armendarez
verified May 01, 2025
The installation was excellent—very professional from start to finish. Although mini-splits aren’t as common in the Houston area, the team handled the job with ease. I chose a Mitsubishi system, one of the best in the industry, and thanks to their Diamond Contractor status, it came with a 12-year warranty. The pricing was fair, the workmanship was top-notch, and the entire experience exceeded expectations. Highly recommended!
Business Response: May 01, 2025
Patrick, we're delighted that our expertise with mini-splits and Mitsubishi systems left a positive impression on you. It's great to know you appreciated our professionalism, fair pricing, and superior workmanship. Your recommendation holds great value for us, thank you. We hope to be of service to you again!
Mark Briker
verified Apr 26, 2025
The measure of a company is how they handle having to come back as it wasn't fully fixed the first time. Appears that the blower motor did need to be replaced after all. Eric promptly showed up at 8am, polite and ready to diagnose the problem. He quickly concluded that blower motor needed to be replaced, even showed me how poorly it was spinning and took his time through the entire process. The pricing was more than reasonable and he even reminded me to schedule the whole home inspection, which is free of charge with the yearly service sign up (which was a totally NO BRAINER for what they invlude)!!! Again, would highly recommend reaching out to ATS for any of your HVAC needs!
Business Response: Apr 26, 2025
Mark, we're pleased to hear about your positive experience with our technician Eric. His dedication to identifying and resolving your HVAC issue showcases our commitment to customer satisfaction. We appreciate your recognition of our reasonable pricing and value-added services. Your recommendation means a lot to us. Don't hesitate to reach out for any future home service needs. Thank you for choosing ATS Mechanical Heating & AC!
Mark Briker
verified Apr 25, 2025
I do not leave many reviews but in this case felt it was needed... Last night my upstairs AC unit stopped blowing cold air. I called and they said they could have a tech out at 8am the very next morning and had me back up and running quickly.. I was surprised at how reasonable their pricing was! Thank you for not taking advantage of people! Eric showed up on time and was beyond polite, professional, and took his time to explain everything to me. He proactively did a routine maintenance check of my system (outside and in the attic) and just was very calm and knowledgeable. He took the time to answer my questions and thanked me for allowing him to service my unit. I would HIGHLY recommend using ATS for any of your HVAC needs!
Business Response: Apr 25, 2025
Mark, your kind words are much appreciated! We're heartened to hear about your satisfactory experience with Eric. His commitment to professionalism and knowledge is indeed commendable. It's our tenet to provide timely and reasonable services. Your high recommendation is the best compliment we could receive. We hope to assist you again with any HVAC needs!
C. Brown
verified Apr 23, 2025
Fast and efficient work with affordable prices.
Business Response: Apr 23, 2025
We're overjoyed to hear you found our services to be swift and economical. At ATS Mechanical Heating & AC, we strive to provide the best value without compromising on quality. Your feedback is greatly appreciated. Do consider us for future home service needs!
Lindsay Doyle
verified Apr 22, 2025
Eric Debney was very helpful in answering questions and making himself available. Install team was also professional and efficient and appear to have done quality work.
Business Response: Apr 22, 2025
Lindsay, your kind words about Eric and our installation team are much appreciated. It's fantastic to know they provided efficient, professional service, and quality work. We're here anytime you need us! Thank you so much for your trust in ATS Mechanical Heating & AC.