Customer Reviews
Reviews (420)
4.9
4.9 out of 5.0 based on 420 reviews
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Byron Kaiser
verified Sep 16, 2024
Excellent service. They have been very honest with me and it’s greatly appreciated.
Business Response: Sep 16, 2024
Byron, we're overjoyed to hear you found our service to be top-notch! Your recognition of our honesty is heartwarming. We aim to maintain this level of transparency with all our clients. Thanks for the stellar rating!
Nat Pavlik
verified Sep 14, 2024
What I could say it's a great service.On time, professional, informative, well explained and friendly . Thanks Jordan! Highly recommended!
Business Response: Sep 15, 2024
We're over the moon to hear you had a great experience with our service, Nat! It's encouraging to hear that Jordan's professionalism and friendliness stood out. We appreciate your kind words and look forward to serving your HVAC needs in the future!
Angel Ham
verified Sep 11, 2024
Great service l! Great use of technology. Got a text technician was on his way. Good for customer safety. Tech was personable and friendly.
Business Response: Sep 11, 2024
We're pleased to know you appreciated our efficient use of technology, Angel. Our team goes the extra mile to ensure clients feel secure and valued. It's fantastic to know our technician's friendliness stood out. Thanks for choosing ATS Mechanical Heating & AC!
Tommy Eubanks
verified Aug 27, 2024
Had specialized installation of Mitsubishi mini splits done with assistance by Barry G. Very satisfied with knowledge of air conditioning and Mitsubishi in specific. Install went as planned, on time and on budget. Good company to work with.
Business Response: Aug 28, 2024
Your feedback warms our hearts, Tommy! It's great to hear that Barry delivered excellent service and showed expertise in installing your Mitsubishi mini splits. We always aim to be punctual and budget-friendly. Looking forward to assisting you again in the future!
Cynthia Fields-Jalil
verified Aug 12, 2024
My experience was one of the most thorough and informative service calls. My technician, Jordan, evaluated my entire cooling system to get to the root cause of why my upstairs A/C unit was not cooling for a final diagnosis. Jordan’s expertise and the time he took to explain my final A/C system diagnosis are greatly appreciated. Thank you again for providing me with my much-needed second opinion and new A/C and Heating Maintenance Plan; I look forward to our service relationship.
Business Response: Aug 13, 2024
We're delighted to hear about your positive experience with Jordan and ATS Mechanical Heating & AC, Cynthia! It's fantastic that you appreciated his thoroughness and informative approach. Your trust in our services means the world to us. We can't wait to continue providing you with top-notch maintenance for your A/C and Heating system!