The technician explained well what’s the problem and options on how to correct it. Very knowledgeable of his work and very thorough.

Integrity, honesty and customer focused are only a few words that I would use to describe Barry and his team. The customer service that was provided is better than anything that I have ever experienced before. I was educated on the products and options for my system, all my questions were answered and I was never pressured to purchase. I explained upfront that I was “particular” about how I wanted the system to be installed and they 100% met those expectations. The Mitsubishi VRF system has changed the way my entire house feels. No longer is the air stagnant when the AC is off and blowing through the house when its on. No need for ceiling fans to “circulate” the air. I previously knew it was hot or cold outside just be walking through certain areas of the house, now the temperature is so stable I have no idea what the weather is, even in freezing temperatures or high humidity days. The air is cleaned by a MERV 13 filters, quiet, comfortable and consistent throughout the entire home. Additionally, my electric bill has been cut in half. Truly impressed by the quality of people and product that was provided and the support after the installation. There is a reason why they are a Mitsubishi Diamond Elite Dealer and the best at what they do.

I had used ATS once before and they really impressed me with their creativity in addressing a very unique issue I was experiencing with my air system. Barry spent several hours of overtime figuring out the best solution for my issue, for which he did not charge me. Therefore when my evaporator coils appeared to be leaking, ATS was the first company I thought of. Jordan and Brock came out and explained the issues very thoroughly with pictures. They presented cost effective solutions and offered financing for the extensive project. I was approved instantly and the job was completed the next day. ATS continues to impress me with their responsiveness and efficiency. I highly recommend them.

Reviewer Did Not Provide A Comment

Reviewer Did Not Provide A Comment