We had issues with a prior company that was sent by our home warranty and did not want another home warranty based company to inspect our system (they are just not as knowledgeable) We contacted a few companies and they gave us the run around, ATS was the only one that kept their appointment when they said they would come out, Sean (technician's name) was extremely knowledgeable and not to mention took every measure and precaution while in our home. He checked out our system and found that the previous company had contaminated it by putting in the wrong refrigerant. Drew up a plan of action and was in communication with us the entire time. Extremely professional, detail oriented, knows his business and the entire process was painless. They definitely care about their customers which now in days is a rarity. Had a follow up call from Barry (Owner..super nice guy btw). So that in itself shows the value of customer service that they provide and lacks in this age with others =)

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Very good experience and very professional. The guys that installed the unit were very nice and courteous.

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While replacing a 1 year system is not something that I wanted to do, Barry made this decision an easy one for me. He walked me through the problems that existed in my current installation, from the duct work to the chose in system sizing that was the root cause behind my lack of cooling and high humidity issues. He explained everything thoroughly and his team completed this job in one day. On the same day of installation, my house was back to a normal cool temperature, 72 degrees at night and humidity was back in that 50% sweet spot. I could not thank Barry and ATS enough for making this an easy process.