Green Kleaning Services, LLC

4.9
  • 120 Reviews
  • Green Kleaning Services, LLC - Marlborough
  • Marlborough, CT 01752
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Fri, 08/29/25
Hilary Lustick
on Google

Eta: the ending to this story is sadly even worse than the beginning. after showing up 3 hours late (1.25 hours outside the delivery window) the technician was doused in cologne even though i'd specifically let them know i have asthma and am sensitive to smells and they'd let me know they'd find someone who would not wear cologne. i tried to handle this discreetly by calling his boss and asking them to take some money off my bill due to a) the extreme lateness/lack of communication and b) this health-related concern. he made fun of me and said there are no discounts unless i get a deeper cleaning (which would have cost twice as much, and involved fragrant soap, so was not an option). i decided not to go through with the cleaning. i also had to explain to the technician that his cologne bothered me, which i had been trying to avoid, but his answer made me feel less bad about it. he told me that if his cologne was an issue, i would not have tolerated the steam cleaning, because the steam itself is fragrant given he uses the same machine for all his jobs. he should have told me that when he did the inspection and i specifically asked about fragrances. i canceled then and there. now, not only do i still have a dusty couch, but i am also sitting in an apartment that reeks of cologne (even with the windows open), with swollen sinuses. and i'm out the many gallons of water he used from my kitchen sink to fill up his filthy bucket, which he placed on in the sink instead of holding it to the faucet. these people are dirty and dispicable and unprofessionall--i should have known by the fact that they have no company name on their phone line or any of their paperwork. filthy, filthy business. original review: completely disorganized and dishonest. i was encouraged by their reviews online, but after keeping me waiting for their 2 hour arrival window today, they tried to tell me i'd canceled my own appointment (i had 2 confirmation emails from them and they record all calls so i simply referred them to those, and voila, they found my appointment!). they then tried to tell me their technician is 'on a job' and unavailable. i told them they have already kept me waiting and gaslit me about my appointment, so they're going to need to let me know when they are coming, and i'd like some money off of my bill. it's now 20 minutes past my window and i'm still on hold. i'll update this review if they ever show up...otherwise, i hope they see it and don't do this to anyone else.

Wed, 08/20/25
Kathryn Wiggins
on Google

Green kleaning was fantastic!
they were professional, timely, they dd a great job on my carpets. very happy with their work and i would highly recommend!

Sat, 08/02/25
Donovan Jones
on Google

Efficient, detailed, and consistent. have not had a complaint about any aspect.

Tue, 07/29/25
Megan Lavin
on Google

Working with alex on a daily basis is amazing! he is always there for emergency and does a fantastic job! ☺️

Fri, 07/18/25
Bob Gustafson
on Google

I had a construction project in my home that created an insane amount of dust. the folks at green kleaning came in and did a really nice job cleaning the place up.

Wed, 07/09/25
Jodi Sullivan
on Google

Reviewer did not provide a comment.

Wed, 07/02/25
Ruperto DeLaCruz-Cicero
on Google

Green kleaning services does an outstanding job keeping the entire property in tip-top shape. they’re consistent, detail-oriented, and truly take pride in their work. from individual apartment cleanings to maintaining hallways and common areas, they help create a clean, welcoming environment throughout the building.

Wed, 07/02/25
Andrew Snaddon
on Google

I’m a property maintenance technician and we use green kleaning for all our carpet cleaning and every time it comes out looking brand new !!! great company!!

Tue, 07/01/25
Beth Bryant
on Google

Green kleaning services has cleaned my house a few times now and done an outstanding job each time. they communicate well and are respectful of your property. i highly recommend them.

Mon, 06/09/25
Paula Crowley
on Google

Alex went above and beyond to clean my carpets. they looked fabulous when he was finished! he got stains out that had been there for years. alex was aslo very mindful my dogs. as a pet owner it is a huge fear that my fur babies will get out. it was a great experience and will definitely use this company again.

Fri, 08/29/25
Hilary Lustick
on Google

Eta: the ending to this story is sadly even worse than the beginning. after showing up 3 hours late (1.25 hours outside the delivery window) the technician was doused in cologne even though i'd specifically let them know i have asthma and am sensitive to smells and they'd let me know they'd find someone who would not wear cologne. i tried to handle this discreetly by calling his boss and asking them to take some money off my bill due to a) the extreme lateness/lack of communication and b) this health-related concern. he made fun of me and said there are no discounts unless i get a deeper cleaning (which would have cost twice as much, and involved fragrant soap, so was not an option). i decided not to go through with the cleaning. i also had to explain to the technician that his cologne bothered me, which i had been trying to avoid, but his answer made me feel less bad about it. he told me that if his cologne was an issue, i would not have tolerated the steam cleaning, because the steam itself is fragrant given he uses the same machine for all his jobs. he should have told me that when he did the inspection and i specifically asked about fragrances. i canceled then and there. now, not only do i still have a dusty couch, but i am also sitting in an apartment that reeks of cologne (even with the windows open), with swollen sinuses. and i'm out the many gallons of water he used from my kitchen sink to fill up his filthy bucket, which he placed on in the sink instead of holding it to the faucet. these people are dirty and dispicable and unprofessionall--i should have known by the fact that they have no company name on their phone line or any of their paperwork. filthy, filthy business. original review: completely disorganized and dishonest. i was encouraged by their reviews online, but after keeping me waiting for their 2 hour arrival window today, they tried to tell me i'd canceled my own appointment (i had 2 confirmation emails from them and they record all calls so i simply referred them to those, and voila, they found my appointment!). they then tried to tell me their technician is 'on a job' and unavailable. i told them they have already kept me waiting and gaslit me about my appointment, so they're going to need to let me know when they are coming, and i'd like some money off of my bill. it's now 20 minutes past my window and i'm still on hold. i'll update this review if they ever show up...otherwise, i hope they see it and don't do this to anyone else.

Wed, 08/20/25
Kathryn Wiggins
on Google

Green kleaning was fantastic!
they were professional, timely, they dd a great job on my carpets. very happy with their work and i would highly recommend!

Sat, 08/02/25
Donovan Jones
on Google

Efficient, detailed, and consistent. have not had a complaint about any aspect.

Tue, 07/29/25
Megan Lavin
on Google

Working with alex on a daily basis is amazing! he is always there for emergency and does a fantastic job! ☺️

Fri, 07/18/25
Bob Gustafson
on Google

I had a construction project in my home that created an insane amount of dust. the folks at green kleaning came in and did a really nice job cleaning the place up.

Wed, 07/09/25
Jodi Sullivan
on Google

Reviewer did not provide a comment.

Wed, 07/02/25
Ruperto DeLaCruz-Cicero
on Google

Green kleaning services does an outstanding job keeping the entire property in tip-top shape. they’re consistent, detail-oriented, and truly take pride in their work. from individual apartment cleanings to maintaining hallways and common areas, they help create a clean, welcoming environment throughout the building.

Wed, 07/02/25
Andrew Snaddon
on Google

I’m a property maintenance technician and we use green kleaning for all our carpet cleaning and every time it comes out looking brand new !!! great company!!

Tue, 07/01/25
Beth Bryant
on Google

Green kleaning services has cleaned my house a few times now and done an outstanding job each time. they communicate well and are respectful of your property. i highly recommend them.

Mon, 06/09/25
Paula Crowley
on Google

Alex went above and beyond to clean my carpets. they looked fabulous when he was finished! he got stains out that had been there for years. alex was aslo very mindful my dogs. as a pet owner it is a huge fear that my fur babies will get out. it was a great experience and will definitely use this company again.

4.9
120 Reviews
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