The team they had working was very friendly and the service they did was great with all the things you need to get your car clean.

Best car wash ever! vacuum station is amazing @

We live in texas but every time we visit the kids and grandkids in santa rosa beach florida ottos carwash is r best choice.
i always get the club membership, use it for the time we r there (15 days or more) and you can always cancel. in my opinion,,, it's the best carwash, give it a try you r not going to be disappointed,,, the best!!!

Reviewer did not provide a comment.

Awesome car wash. easy options at the pay kiosk. attendants there to help if needed. wash did an excellent job. vacuums were really good and towels provided if needed to spot dry.

5 stars customer service, always a pleasurwbto got there and havey car washed

So excited when otto's opened in santa rosa beach! we are locals and joined the vip club immediately ( great deal). these are the happiest workers (feel like temps 97), dancing, smiling and will always go the extra mile! gene the manager is awesome! and it cleans all the yucky bugs off the windows! the cleaning stations are well stocked and always work! best place to get that car wash locals and tourist to get that sandy beach stuff off you car! now opening in freeport too! love this place!

I frequent this car wash. i also just purchased their monthly plan for both of my vehicles. best car wash i have been through.

One of the best car washes àround

I visited this establishment on 12/29 around 1:00pm to get a car wash. after inspecting my car when arriving at my destination after the wash i got out and immediately noticed scratches on my rear quarter panel. after further investigation i noticed some others near the windshield. i went back to otto's the very next morning to talk to management. the owner was not there nor the manager, so i talked to the assistant manager. he seemed to be reluctant to come and look at my car. he basically said since "i waited to the next day it was too late". what a joke! he let me know i was lucky that he would come and look , i am quoting him "i am on break right now." i showed him the scratches, see pictures attached (you have to enlarge them to see the scratches). i gave him my info and he said he would get back to me within 2 days. that afternoon i received a call from the owner. he basically said, very arrogantly, he viewed the images of my car getting washed and there is no way his brushes did this and he was not going to offer any compensation or even try to buff them out. very arrogant person. my car is 2024 porsche cayenne i purchased 2 months ago. i will never visit this place again. if i could i would give this review 0 stars.