I have 2 windows and a sliding door just wonderful work.

After a few months i figured i would give a more objective review. overall we are pleased with the windows. we had a few bumps in the road, especially with the installation. we were sold the windows pretty quickly, and the salesman didn't give us any intel on installation, etc. it was kind of quickly done. we had a lot of back and forth with what we exactly wanted, and the customer service was excellent in dealing with our requests. when the windows were installed we had a newbie. he was a good and hard worker but he didn't exactly know the windows very well. they were loose and the caulk job was poorly done from an asthetic point of view, until we complained then he cleaned it up. the offered to put up a type of quarter round to conceal it and they did a good job with that free of charge upstairs. we didn't realize that when retrofitting the windows that the caulk would actually show, so that was a bit of a sticking point that we were not told about. the same service man also came in and tightened up the windows who put up the quarter round. overall, the company was concerned with our concerns and did a good job of making it right. the sales process was not well discussed, the salesman seemed to just to want to get the sale and that was it. i'm not sure on efficiency - if our bills are really any less or not. we will see how they endure over time. maybe i'll update this more later on. the actual windows go up and down well, much better than the old at a decent price - i think.

Everyone was very casual, yet professional. the only thing that is typical of most companies that do home improvement is that someone, usually the estimator, always takes pictures and makes good notes, but they are never given to the installers. my project required major tear out that would make it a two day project, but was scheduled for one day. installers were not happy. as it worked out, the installers were experienced professionals and worked around the tear out. the project did go into the next day. for the work around, they didn't have material to finish the job, but a few weeks later, less an hour job finished it and we are very satisfied with the results.

Good service...windows priced well. clean

We added a new window to our kitchen and part of our contract with d&w was for them to do all of the carpentry and prep work for it. little did they know it would include moving plumbing (twice!) and redoing the drywall on both the wall and ceiling! they worked with our busy schedules to ensure the least interruption to our lives!

Reviewer did not provide a comment.

Reviewer did not provide a comment.

Overall good. my only negative comment is that we had a special order that held up our installation and no one kept us in the loop about when things were going to happen, etc.

Great windows

The team, at d&w, did a good job. a couple items were either missing or wrong color. but, they returned promptly to replace.