I was pleasantly and significantly surprised when going to this car wash for the first time. i had never heard of this place before; i stumbled on it through a google maps search for a car wash on my way home.
their membership fees are competitive to the bigger car wash chains and cannon offers more amenities like complimentary drying and cleaning towels with interior plastic/leather cleaner and glass cleaner which are in addition to automated brushed car wash and vacuums. they even had public restrooms. bonus! their young staff were very courteous and professional and not pushy when selling their membership.

With its multiple locations, cannon xpress car wash offers convenient car washes and vacuum centers that are perfect for busy moms like me. my kids also enjoy the fun experience of driving through the car wash with its lights and delightful scents! the wash does a thorough job cleaning the exterior of my large suv, which is a challenge for many car washes. i appreciate having this easy and effective service for maintaining my car.

Reviewer did not provide a comment.

Have called multiple times and left messages no one answers or calls back. trying to cancel my membership. canceling because it just cleans okay, there are better services.

* the response says you have no record of me... that is ridiculous cause i have left 4 voicemails in the past week. you also have me in the system as you are charging me a monthly fee for the membership. seems to be a lot of confusion on your end.

Great car wash, cleaning supplies and customer service.

Aside from being ground guided into the rails, scraping the inner edge of my rims, and only having the passenger side of my car get presoaked, my experience was pretty good. initially the attendant was too distracted by her coworker to actually look at my tires while guiding me onto the track (she actually stopped guiding me midway to chat with him and put a hat on). i bought the expensive package primarily for the presoak. with all the farms depositing grit around me. it is so much nicer to my paint to not have a sandpaper effect first contact into the rollers.
edit:
finally got gas for the first time and had a chance to see her not in sunlight (the wax is brilliant, making it very glossy and bright). i have a deep mechanical scratch line on the roof from the top of the front to the rear windshield. picked it up from a body shop for total rework not three weeks ago. this is the only wash i have had since then and i drive thru zero low clearance areas.

Great drive thru car wash. great staff. really appreciate the extra touch, offering to clean the floor mats while i vacuumed. also, i like that they have glass and interior cleaning sprays and microfiber towels available at each vacuum station.

Update:
their customer service announcement on their website is untrue. they have had two weeks to get back to me and not a peep. i’m not the only person with an issue they are ignoring that is on them. i was told i’d get a callback by the attendant. since then have found my fog light cover hanging off one side and the other is missing. a month ago they were both there. i don’t recommend you bring any vehicle you care about through this wash. it’s not just about the systems and service, it’s about the complete lack of accountability at this location. owner very obviously wants a set it and forget it business. they can’t even train someone else to handle deep scratch complains, crashes, damage etc. check the reviews. all it would have taken was a quick phone call from a manager or owner to smooth this over. i guess they could care less about a bad reputation with a portion of the population. word of mouth is everything to a good business. especially in the beginning right after opening. quite a shame. with a decent owner this place could rock. zero accountability trashes any business. great vacuums, nice guys working there, but top down owner who doesn’t care can ruin the best model, location, equipment, and brand. i hope yall get it together and make right with the folks you’re ignoring by humbling yourselves enough to make a couple uncomfortable phone calls.

initial review:
not sure what to think yet. signed up for two memberships here and second wash of my truck the trim got real messed up and the employee working whom i talked to is definitely not trained in accountability or customer service/complaints. “this has never happened before and you’ll have to talk to the owner on monday” monday came and no call back. it’s been several business days at this point. seems they don’t want two (or more) memberships from us. a bummer as they are the closest to our home and would be a great option if they cared about their customers. i don’t support businesses who choose not to follow up with issues regarding service. this red color on the trim (see photos) happened in the wash. while having high powered wash may be a good thing for certain aspects it’s definitely good i didn’t bring any of my new vehicles through yet. the trim on the truck wasn’t red before i drove through. all i asked for was what chemicals they are using so i could know if i had some options to treat the trim/fix it. well it’s the following week and all of these trim pieces have been stripped/pulled all the way off the vehicle and rubber wheeled off the 3m tape. wouldn’t have taken the trim off if this hadn’t happened and they don’t seem to care. seems i need to cancel. hopefully this review is enough to get someone’s attention to apologize and atleast try to make it right. photo 1 with the red is after the second wash. photo 2 is the same spot after the first wash.

Absolutely one of the best car washes i have ever been too, my car comes out spotless every single time and their customer service blew me away, absolutely amazing i already signed up both of my vehicles for the $45 wash pass every month, absolutely love this car wash i highly recommend

Quick and easy with the membership. i stop every time i drive by in timnath since it's a convenient location. recommended