Otto's Express Car Wash

4.7
  • 336 Reviews
  • Otto's Express Car Wash - Santa Rosa Beach - 5148
  • Santa Rosa Beach, FL 32459
Wed, 08/13/25
Robert Jelks
on Google

So here's the thing with this review. i just purchased a monthly car wash plan with otto's and about two weeks into this they go under construction. no heads up about construction happening soon. so they have their employees there doing the vacuuming for you with shop-vacs. i don't know about you, but i take my time when i vacuum. i'm talking an hour minimum. the employees do am ok five minute job but it's just ok. i don't even want to tell you the bs i've been going through just trying to find a decent vacuum. the circle k that's nearby has one and it's just hot garbage. i went to an exxon down the road to use their. paid 2 bucks and come to find out the hose to the vacuum is completely torn out but yet it's left hanging on the machine. oh, so i go to this other car wash. red-eye joe's or something. i wash my car myself and then pull up to use the vacuum. there's no attendant to turn it on. i'm going on a tangent here. so, otto's, i am giving them 2 stars. no notice of construction about to happen and, oh yeah, their plate reader can't read my license plate. so i have to wait an attendant to let me in. i'm gonna cancel my car wash subscription with them and use executive car wash. too much of a hassle for me. good luck to anyone getting a new membership.

Tue, 08/12/25
Rob J
on Google

Great equipment, this is a really nice car wash

Sun, 07/20/25
Austyn Fuller
on Google

Will damage your car and make you pay for the bill! since they act like it didn't happen, here is some of their own camera footage!

Thu, 07/17/25
ReBeCcA FieLDs Of DReaMs
on Google

Be aware if you go here and a car happens to come off their track in front of you they don't have an emergency stop fast enough to stop your car from being pulled into that car!! ottos won't hold liability or the people in the car that supposedly hit the brake to come off the track. went to get a car wash ended up with $2000 in damage only 1000 insurance paid for!! pretty frustrating!!

Sat, 07/12/25
Nick Byrd
on Google

Reviewer did not provide a comment.

Sat, 07/05/25
Devin Lewis
on Google

Reviewer did not provide a comment.

Tue, 07/01/25
Peter Mohylsky
on Google

Reviewer did not provide a comment.

Sun, 06/22/25
Tony Smith
on Google

Made a family vacation down from ohio and stopped in after the bug massacre we committed during the trip. great quality wash with no bug residue afterwards!

Sun, 06/15/25
Randall Payne
on Google

Reviewer did not provide a comment.

Thu, 06/05/25
Greg G.
on Yelp

Great car wash and vacuums. the guys went above and beyond at pre washing the bugs off the front of the car before entering the wash bay.

Wed, 08/13/25
Robert Jelks
on Google

So here's the thing with this review. i just purchased a monthly car wash plan with otto's and about two weeks into this they go under construction. no heads up about construction happening soon. so they have their employees there doing the vacuuming for you with shop-vacs. i don't know about you, but i take my time when i vacuum. i'm talking an hour minimum. the employees do am ok five minute job but it's just ok. i don't even want to tell you the bs i've been going through just trying to find a decent vacuum. the circle k that's nearby has one and it's just hot garbage. i went to an exxon down the road to use their. paid 2 bucks and come to find out the hose to the vacuum is completely torn out but yet it's left hanging on the machine. oh, so i go to this other car wash. red-eye joe's or something. i wash my car myself and then pull up to use the vacuum. there's no attendant to turn it on. i'm going on a tangent here. so, otto's, i am giving them 2 stars. no notice of construction about to happen and, oh yeah, their plate reader can't read my license plate. so i have to wait an attendant to let me in. i'm gonna cancel my car wash subscription with them and use executive car wash. too much of a hassle for me. good luck to anyone getting a new membership.

Tue, 08/12/25
Rob J
on Google

Great equipment, this is a really nice car wash

Sun, 07/20/25
Austyn Fuller
on Google

Will damage your car and make you pay for the bill! since they act like it didn't happen, here is some of their own camera footage!

Thu, 07/17/25
ReBeCcA FieLDs Of DReaMs
on Google

Be aware if you go here and a car happens to come off their track in front of you they don't have an emergency stop fast enough to stop your car from being pulled into that car!! ottos won't hold liability or the people in the car that supposedly hit the brake to come off the track. went to get a car wash ended up with $2000 in damage only 1000 insurance paid for!! pretty frustrating!!

Sat, 07/12/25
Nick Byrd
on Google

Reviewer did not provide a comment.

Sat, 07/05/25
Devin Lewis
on Google

Reviewer did not provide a comment.

Tue, 07/01/25
Peter Mohylsky
on Google

Reviewer did not provide a comment.

Sun, 06/22/25
Tony Smith
on Google

Made a family vacation down from ohio and stopped in after the bug massacre we committed during the trip. great quality wash with no bug residue afterwards!

Sun, 06/15/25
Randall Payne
on Google

Reviewer did not provide a comment.

Thu, 06/05/25
Greg G.
on Yelp

Great car wash and vacuums. the guys went above and beyond at pre washing the bugs off the front of the car before entering the wash bay.

4.7
336 Reviews
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